Summary
Overview
Work History
Education
Skills
Timeline
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Eden Carter

Springfield,MO

Summary

Dedicated accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments with Tyler Software. Strong attention to detail with methodical approach to keeping accurate records. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.


Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

3
3
years of professional experience

Work History

Manager

Joplin Greenhouse & Coffee Shop
10.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Oversaw the interviewing, hiring and firing of employees.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Established team priorities, maintained schedules and monitored performance.

Deputy Auditor

Newton County Courthouse
12.2022 - 09.2024
  • Assisted customers with account setup, activation, and maintenance of their accounts.
  • Processed applications for new cards, upgrades, replacements, and cancellations.
  • Handled incoming calls from customers regarding technical issues related to cards usage.
  • Responded promptly to emails from customers seeking assistance with their accounts.
  • Generated monthly statements for cardholders outlining fees incurred during that period.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Analyzed discrepancies between bank statements and internal records.
  • Assisted with month end closing activities related to bank reconciliation process.
  • Coordinated with other departments to resolve discrepancies; such as fraudulent charges, taxes and purchases that aren’t covered by policy quickly and accurately.
  • Assisted with special projects; such as investigating discrepancies, as assigned by management.
  • Performed additional duties such as filing documents, preparing spreadsheets., as needed.
  • Adjusted scheduling to fit better with deadlines and complete other duties.
  • Communicated effectively with both internal teams and external clients regarding Bank Reconciliation matters.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Entered data into accounting system to maintain accurate financial records.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Monitored accounts receivable aging reports to ensure timely payments.
  • Ensured proper authorization for all purchases made by the organization.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Managed vendor relationships through prompt communication of payment information.
  • Handled high-volume invoice processing with minimal supervision.
  • Coded invoices and other records to maintain organized and accurate records.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Worked closely with department personnel to produce accurate and timely bills.

Education

High School Diploma -

Crowder College
Neosho, MO

Skills

  • Accounts Payable Software
  • Invoice Processing
  • Check processing
  • Accounts Payable
  • Payment Processing
  • Bank Statement Reconciliation
  • Bill payment
  • Month-end close
  • Bank Reconciliation
  • Customer Relations
  • Customer service
  • Team leadership

Timeline

Manager

Joplin Greenhouse & Coffee Shop
10.2024 - Current

Deputy Auditor

Newton County Courthouse
12.2022 - 09.2024

High School Diploma -

Crowder College

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Eden Carter