Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Eden De Leon

Summary

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Work History

TEAM MEMBER

Chickfila
2021 - 2022


  • Assisted in training new team members on operational procedures and customer engagement techniques.
  • Adapted quickly to changing demands during peak hours, ensuring timely service delivery.
  • Utilized point-of-sale systems for accurate order processing and payment handling.
  • Provided excellent customer service in fast-paced environment to enhance guest satisfaction.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

SEASONAL BEAUTY COLLEGE/CASHIER

Chanel/Macy's
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales. assisted brand employees enhance their sales Money Handling customer service/relationship Greeting customers and assisted them with product questions, selections, and purchases
  • Assisted customers with inquiries, providing product information and support.
  • Monitored inventory levels at checkout, assisting in restocking as needed.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative/Cashier

The Family Tree Garden Center
03.2024 - 05.2024
  • Lead proficiently in any areas of work given.
  • Handled cash, check, and credit card transactions with precision and attention to detail.
  • Helped resolve customer complaints and issues in a friendly, professional manner.
  • Accurately processed transactions.
  • Provided excellent customer service in a fast-paced environment.
  • cross-trained
  • Maintained knowledge of inventory and promotions to provide accurate information to customers.
  • Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experience.
  • Trained new staff on customer service protocols and product knowledge effectively.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Team Lead/Managing/Supervising

Great Harvest Bread Co.
06.2024 - Current
  • Supervised daily operations to ensure efficient production and quality standards.
  • Trained team members on best practices for bread-making processes and safety protocols.
  • Implemented process improvements that enhanced workflow efficiency and reduced waste.
  • Conducted regular inventory checks to maintain optimal stock levels and minimize shortages.
  • Led team in daily operations, ensuring adherence to safety protocols and operational standards.
  • Enhanced team performance by mentoring staff on best practices and process improvements.
  • Led team to achieve operational goals through effective workflow management and resource allocation.
  • Coordinated project timelines and deliverables, ensuring alignment with strategic objectives.
  • Supported audit processes by providing necessary documentation and clarifying financial transactions.
  • Developed financial reports that informed management decisions and strategic planning initiatives.
  • Inputting finance records into the DSR (Daily Sales/Finances) on Microsoft Excel.
  • Trained new team members on financial systems and reporting tools to enhance team performance.
  • Managed office inventory and ordered new supplies when items were running low.

Education

High School -

Archer High School
Loganville, GA
08.2019 - 05.2023

University of North Georgia
Dahlonega, GA

Skills

  • Efficient task management
  • Business Strategy
  • Cash handling accuracy
  • Customer service
  • Equipment operation
  • Dependable and reliable
  • Excellent multi-tasker
  • Superior organization skills
  • Strong communication skills
  • Flexible schedule
  • Money handling
  • Computer skills
  • Customer relations
  • Critical thinking
  • Adaptive team player
  • Active listening
  • Time management
  • Organizational strengths
  • Coordination
  • Phone etiquette
  • High-energy attitude
  • Detail-oriented
  • Typing proficiency
  • Reading comprehension
  • Display design
  • Proofreading
  • Team leadership
  • Workflow management
  • Inventory management
  • Financial reporting
  • Training and mentoring
  • Leadership qualities

LANGUAGES

English

Timeline

Team Lead/Managing/Supervising

Great Harvest Bread Co.
06.2024 - Current

Customer Service Representative/Cashier

The Family Tree Garden Center
03.2024 - 05.2024

High School -

Archer High School
08.2019 - 05.2023

TEAM MEMBER

Chickfila
2021 - 2022

SEASONAL BEAUTY COLLEGE/CASHIER

Chanel/Macy's

University of North Georgia

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Eden De Leon