Eden Ford
Fort Worth,TX
Summary
Proven Cashier and Sales Associate with a track record of enhancing customer satisfaction at Whataburger, Thumb Tom, and Lowe's. Demonstrates exceptional time management and customer service excellence, ensuring swift resolution of concerns and fostering loyalty. Skilled in accurate financial transactions and maintaining cleanliness, consistently exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Cashier
Whatabuger
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Thumb Tom
08.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Lowe's
01.2024 - 07.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Sales Associate
07.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Timberview High School
Arlington, TX06-2021
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier
Whatabuger
09.2024 - Current
Cashier
Thumb Tom
08.2024 - Current
Cashier
Lowe's
01.2024 - 07.2024
Sales Associate
07.2021 - 11.2021
High School Diploma -
Timberview High School
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