Eden Gubenko
Irvine,CA
Summary
Motivated hospitality professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Aspiring teacher, currently pursuing a career in Elementary school education.
Overview
7
7
years of professional experience
Work History
Server
Wood Ranch BBQ & Grill
08.2023 - Current
- Enhancing guest satisfaction by promptly attending to their needs and providing personalized service.
- Maximizing table turnover rate by efficiently managing reservations and seating arrangements.
- Increasing sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintaining a clean and orderly dining area for an enjoyable guest experience.
- Ensuring guests needs first.
- Working as a team to provide guests with exceptional service.
- Creating connections and lasting impressions with guests.
- Completing side work in an efficient and effective manner.
Server
California Pizza Kitchen
09.2022 - 08.2023
- Greeted guests warmly and promptly.
- Memorized an extensive menu to properly inform and guide guests.
- Practiced upselling.
- Created a memorable dining experience.
- Run Food.
- Manicure/pre-bus tables.
- Check out guests efficiently and kindly.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Buffalo Wild Wings
08.2021 - 06.2022
- Greeted guests within two minutes of being seated.
- Informed guests of any current specials.
- Took orders with attention to accuracy.
- Assisted coworkers on running food for their tables on top of my own.
- Maintained sanitary work environment.
- Handled up to 10 table sections at a time.
- Thoroughly completed side-work.
Preschool Teacher
Pomegranate Schools
08.2020 - 06.2021
- Supervised children during indoor and outdoor free play, conducted circle time.
- Prepared and served snacks and lunch.
- Taught arts & crafts.
- Implemented Montessori method of teaching.
- Planned and prepared creative activities and lessons for students.
- Assisted main teacher.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Completed daily childcare.
SERVER & CASHIER
Ten Ren's Tea Time
08.2019 - 03.2020
- Welcomed and seated guests in a warm and timely manner.
- Practiced attention to detail while taking guest orders.
- Utilized POS systems.
- Expedited completed food orders.
- Bussed/manicured tables and ensured a clean and organized environment.
SHIFT SUPERVISOR
Paradise Bowls
05.2017 - 12.2018
- Supervised crew and ensured team was working in synchronization.
- Contributed to quarterly performance reviews of team members.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Completed daily basic business accounting.
Education
Multiple Subject Credential - Elementary Education
California State Polytechnic University Pomona
Pomona, CA12.2024
Bachelor of Arts - Liberal Studies
California State Polytechnic University Pomona
Pomona, CA05.2023
High School Diploma -
Orange County School of The Arts
Santa Ana, CA01.2018
Skills
- Interpersonal
- Customer Service
- Problem Solving
- Teamwork
- Leadership
- Administration
- Attention to Detail
- Analytical
- Punctual
- Organization
- POS Systems
- Microsoft Office
- Guest Engagement
- Classroom Instruction
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Server
Wood Ranch BBQ & Grill
08.2023 - Current
Server
California Pizza Kitchen
09.2022 - 08.2023
Server
Buffalo Wild Wings
08.2021 - 06.2022
Preschool Teacher
Pomegranate Schools
08.2020 - 06.2021
SERVER & CASHIER
Ten Ren's Tea Time
08.2019 - 03.2020
SHIFT SUPERVISOR
Paradise Bowls
05.2017 - 12.2018
Multiple Subject Credential - Elementary Education
California State Polytechnic University Pomona
Bachelor of Arts - Liberal Studies
California State Polytechnic University Pomona
High School Diploma -
Orange County School of The Arts
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