Eden Kuykendall
Ocala,United States
Summary
Offering exceptional interpersonal skills and keen interest in cannabis industry, ready to learn and grow in dynamic environment. Brings ability to quickly absorb and apply new information, along with strong organizational and communication skills. Ready to use and develop product knowledge and customer service abilities in the Designated Training Resource role.
Overview
6
6
years of professional experience
Work History
Sales Associate
Curaleaf
08.2024 - Current
- Engaged with customers to build rapport and loyalty through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Worked consistently to achieve monthly sales targets by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to ensure store's organization of sales floor product remains tidy to prevent discrepancies and product loss.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Server/To-Go Specialist
Wiseguys Pizzeria
10.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Texas Roadhouse Steakhouse
03.2023 - 10.2023
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, during high traffic peak hours, resulting in satisfied customers.
- Consistently applied upselling techniques and thorough knowledge of menu items, specials, and promotions, ranking several times in overall company sales.
Fine Dining Server
Blue Mabel Smokehouse & Provisions
01.2023 - 05.2023
- Recommended wine pairings for guests' meals, leading to increased wine sales and guest satisfaction.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal customer base.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales-driven.
Barista/Server
The Blake by OSL Management
08.2022 - 12.2022
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting residents with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
Server
The Back Porch
03.2022 - 08.2022
- Served food and beverages promptly with focused attention to customer needs throughout the restaurants high volume environment.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Crew Leader
Sonic
08.2021 - 12.2021
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Established and enforced policies and procedures to maintain high standards of work.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
Lead Server
Hammerhead's Bar & Grill
05.2021 - 08.2021
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Carhop Server
Sonic
08.2020 - 05.2021
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
Hostess/Busser
Christiano's Italian Restaurant And Pizzeria
03.2020 - 08.2020
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Clinton High School
Clinton, AR05-2021
Skills
- Customer service
- Collaborative teamwork
- Problem-solving skills
- Time management
- Relationship building
- Product sales
- Inventory tracking
Timeline
Sales Associate
Curaleaf
08.2024 - Current
Server/To-Go Specialist
Wiseguys Pizzeria
10.2023 - 07.2024
Server
Texas Roadhouse Steakhouse
03.2023 - 10.2023
Fine Dining Server
Blue Mabel Smokehouse & Provisions
01.2023 - 05.2023
Barista/Server
The Blake by OSL Management
08.2022 - 12.2022
Server
The Back Porch
03.2022 - 08.2022
Crew Leader
Sonic
08.2021 - 12.2021
Lead Server
Hammerhead's Bar & Grill
05.2021 - 08.2021
Carhop Server
Sonic
08.2020 - 05.2021
Hostess/Busser
Christiano's Italian Restaurant And Pizzeria
03.2020 - 08.2020
High School Diploma -
Clinton High School