Summary
Overview
Work History
Education
Skills
Timeline
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Eden Lane

Student
Wise,VA

Summary

Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Pursuing part-time internship that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

1
1
year of professional experience

Work History

Fast Food Worker

Pal’s Sudden Service
12.2023 - 07.2024
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Made change and returned correct cash and coin to patrons.

Concessions Volunteer

The University of Virginia's College at Wise
08.2023 - 03.2024
  • Provided excellent customer service, addressing guest concerns promptly and professionally.
  • Enhanced team productivity by assisting in the preparation of food and beverages for sale.
  • Contributed to a safe working environment, adhering to established safety guidelines during all tasks performed.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy periods.
  • Optimized sales efficiency with effective cash handling and accurate register transactions.
  • Assisted in training new volunteers, sharing best practices for success in the concessions environment.

Baker/Kitchen Assistant

Lincoln Road Coffee Lounge
06.2023 - 08.2023
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.

Education

Bachelor of Arts - English

University of Virginia’s College At Wise
05.2028

Advanced High School Diploma -

Central High School
Wise, VA
05.2024

Skills

  • Problem-solving
  • Communication
  • Teamwork
  • Time Management
  • Customer Service
  • Creativity
  • Leadership
  • Positive attitude and enthusiasm
  • Money Handling
  • Listening and Comprehension
  • Reliable and punctual

Timeline

Fast Food Worker

Pal’s Sudden Service
12.2023 - 07.2024

Concessions Volunteer

The University of Virginia's College at Wise
08.2023 - 03.2024

Baker/Kitchen Assistant

Lincoln Road Coffee Lounge
06.2023 - 08.2023

Bachelor of Arts - English

University of Virginia’s College At Wise

Advanced High School Diploma -

Central High School

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