Eden Magaña
Student At California State University Of Monterey Bay
Soledad,CA
Summary
A driven student working towards a Communications degree, enthusiastic about leveraging acquired knowledge within a legal context to pave the way for law school. Possesses outstanding written and verbal communication skills, in both English and Spanish, adept in public speaking and presentations. Demonstrates proficiency in interpersonal collaboration, exhibiting confidence, articulation, and professionalism in speaking and written engagements.
Overview
6
6
years of professional experience
Work History
Private Nanny
Private Employeer
07.2021 - Current
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Restaurant Hostess
El Torito Restaurants
02.2018 - 03.2020
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests..
- Answered phone calls to take orders, give information and document reservations.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Arts - Communications
California State University of Monterey Bay
Seaside, CA 05.2001 -
Skills
Bilingual Proficiency, Spanish and English
Data Entry
Paperwork Processing
Order Processing
Clerical Support
Client Relations
Caller Assistance
Problem-Solving
Multitasking Abilities
Written Communication
Excellent Communication
Professional Demeanor
Additional Information
Aspiring law student.
Timeline
Private Nanny
Private Employeer
07.2021 - Current
Restaurant Hostess
El Torito Restaurants
02.2018 - 03.2020
Bachelor of Arts - Communications
California State University of Monterey Bay
05.2001 -