Eden Seyoume
Inglewood,CA
Summary
Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Non-Emergency Medical Driver
E Transportation
Inglewood, CA
05.2019 - Current
- Assisted in the transportation of patients to and from medical appointments.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Maintained a clean vehicle interior and exterior at all times.
- Utilized appropriate equipment such as lifts, ramps, wheelchairs and other specialized devices safely when transferring patients between vehicles and locations.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Responded promptly to calls for service from dispatch center personnel.
- Completed required paperwork accurately and on time for each transport assignment including trip logs, invoices, incident reports.
- Assessed the condition of patients prior to transport ensuring their safety throughout the journey.
- Operated a variety of vehicles including vans, buses and wheelchair accessible vehicles.
- Provided assistance with loading and unloading of wheelchairs or strhers into the vehicle.
- Performed pre-trip inspections before each shift.
- Conducted basic first aid if necessary during transport.
- Maintained accurate records of mileage driven per day, week, month as well as any maintenance issues with assigned vehicle.
- Checked gas levels daily along with tire pressure and fluid levels before beginning shifts.
- Followed strict guidelines concerning traffic laws when driving ambulances or other emergency vehicles.
- Ensured that all passengers are properly secured in seat belts or other restraining devices before starting trips.
- Transported clients to specified destinations safely and on-time.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Logged deliveries, drop-off times and special conditions in [Butterfli] system.
Store Owner
TOBACCO CHAPTER #2
Los Angeles, CA
02.2015 - 12.2018
- Created a unique shopping experience for customers by providing personalized service.
- Organized and scheduled staff to maximize efficiency in the store.
- Maintained records of sales, profits and losses within the store.
- Managed inventory levels, restocking shelves as needed.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Tracked employee performance and provided feedback regularly to ensure quality standards were met.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Increased business by developing new marketing and promotional strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Education
High School Diploma -
Adisi Ketema
Addis Ababa Ethiopia06-2004
Some College (No Degree) - Business Management
Alpha University College Lancha
Addis Ababa EthiopiaSkills
- Vehicle Maintenance
- Wheelchair assistance
- GPS Navigation
- Patient Transport
- Defensive Driving
- Vehicle Inspection
- Scheduling appointments
- Customer Service-Oriented
- Safe driving techniques
- Route planning expertise
- Transportation
- Professionalism
- Self Motivation
- Time management abilities
- Excellent Communication
- Professional Demeanor
Languages
Amharic
Native/ Bilingual
tigrinya
Native/ Bilingual
English
Professional
Certification
Inglewood City Buisness License LIC.# L-037912 Issue date Jan. 01, 2024
Passenger Safety Certificate
CPR Card Issue date 10/26/2022 Exp. date 10/2024
CPUC Transportation License LIC.# 00322347
USDOT License LIC.# 4127152
References
References available upon request.
Timeline
Non-Emergency Medical Driver
E Transportation
05.2019 - Current
Store Owner
TOBACCO CHAPTER #2
02.2015 - 12.2018
High School Diploma -
Adisi Ketema
Some College (No Degree) - Business Management
Alpha University College Lancha
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