Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eden Trenda

Summary

General Manager with five years of experience in hospitality management. Adept at staff management, strategic planning, and implementing strategic approaches to drive profitability and sales. Skilled in coordinating private events and overseeing operational logistics.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Uno Tre Otto
Claremont, CA
12.2018 - 09.2023
  • Led a team of 16+ staff members, including hiring, onboarding, and continuous training.
  • Reorganized the reservation system, resulting in a 50% increase in nightly covers, and improved table turnover efficiency.
  • Managed key operational functions, including scheduling, payroll, inventory control, and vendor ordering.
  • Supervised daily front-of-house operations to uphold service quality, efficiency, and brand standards.
  • Cultivated strong relationships with vendors and suppliers to ensure long-term success.
  • Educated guests on sustainable farming practices and cooking techniques by maintaining in-depth knowledge of the restaurant's farm-to-table model.
  • Coordinated and executed over 100 private dining events, including weddings and graduation celebrations, ensuring exceptional guest experiences.
  • Collaborated with the event's host to understand the vision, create prix-fixe menus, and manage the budget.
  • Coordinate and manage all documentation for private events, including entertainment requests, event agendas, staffing assignments, and executive team meetings, to ensure all elements align with restaurant policies, procedures, and service standards.

Receptionist

Salon Kukata
Upland, CA
10.2014 - 05.2019
  • Provided outstanding guest service through professional telephone etiquette and friendly verbal communication.
  • Scheduled and coordinated client appointments to ensure optimal time management for stylists, and high customer satisfaction.
  • Maintained a clean, organized salon environment, and proactively managed inventory by ordering supplies as needed.

Special Needs Caregiver

California Respite Care
Upland, CA
12.2012 - 12.2014
  • Supported patients with daily personal care tasks, including bathing, dressing, and grooming while maintaining dignity and comfort.
  • Assisted with mobility and safe transfers to promote independence, and prevent injury.
  • Administered and managed medications according to care plans and medical instructions.
  • Demonstrated composure under pressure and strong problem-solving skills to effectively navigate daily challenges in a caregiving environment.

Server

Atria Del Rey
Rancho Cucamonga, CA
12.2012 - 09.2014
  • Delivered exceptional guest service through clear, friendly, and professional communication.
  • Memorized daily menus and guest preferences to accurately fulfill orders and personalize the dining experience.
  • Maintained high standards of cleanliness and presentation in the dining room and lobby to ensure a welcoming environment.

Education

Associate's Degree - Liberal Arts

Citrus College
Glendora, CA

High School -

Etiwanda High School
Rancho Cucamonga, CA

Skills

  • Business development
  • Training and development
  • Business administration
  • Team leadership
  • Payroll administration
  • Event coordination
  • Inventory control
  • Project management
  • Sustainable practices
  • Client account management

Certification

  • Food Handler Certification
  • RBS Certification
  • CPR Certified
  • Live Scan

Timeline

General Manager

Uno Tre Otto
12.2018 - 09.2023

Receptionist

Salon Kukata
10.2014 - 05.2019

Special Needs Caregiver

California Respite Care
12.2012 - 12.2014

Server

Atria Del Rey
12.2012 - 09.2014

Associate's Degree - Liberal Arts

Citrus College

High School -

Etiwanda High School

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