Summary
Overview
Work History
Education
Skills
Timeline
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Eden Watts

Woods Cross,UT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. While being caring, friendly, and able to maintain conversations to strengthen client/company relationships. Knowledgeable in many areas of interest which can aid in having positive relationships with current and future clients. Enjoys getting to know people and having one on one connects with the community. Willing to work above and beyond in the workplace and community to promote company growth and relationship building. Takes on tasks with excellent time management abilities, problem solving, and work ethic.

Overview

2
2
years of professional experience

Work History

Receptionist

Lifecare Center Of Bountiful
07.2022 - Current
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed to specific departments.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Tracked important information in Point Click Care (PCC), ran reports or uploaded confidential patient information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Provided clerical support to company employees by copying, faxing, and filing confidential documents.
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.

Assistant Floor Manager

Discovery Gateway Children's Museum
05.2022 - 08.2022
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of museum, complicated issues, and difficult customers.
  • Performed closing procedures 5 times weekly by organizing museum, and making sure it was ready for opening the next morning.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and safety.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Housekeeper

All Seasons Senior Living
08.2021 - 07.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Administrative Assistant

All Seasons Senior Living
08.2021 - 07.2022
  • Executed record filing system to improve document organization and management.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Activities Assistant

All Seasons Senior Living
08.2021 - 07.2022
  • Engaged residents through events, small groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Documented preferences and helped develop relevant activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Assisted with bathing, dressing and grooming, allowing residents to maintain independence and dignity.
  • Planned and prepared meals to supply residents with nutritious and appealing meals.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Assisted in recruitment and hiring of new recreation staff.

Education

High School Diploma -

Davis Connect
Layton, UT
05.2023

Skills

  • Call Answering and Routing
  • Microsoft Office Specialist Certified
  • Document Control
  • Facility Safety
  • Manage Files
  • Multi-Line Telephone Systems
  • Security Awareness
  • Customer and Client Relations
  • Organization and Efficiency
  • CPR Certified
  • Experienced in social media and phtotography

Timeline

Receptionist

Lifecare Center Of Bountiful
07.2022 - Current

Assistant Floor Manager

Discovery Gateway Children's Museum
05.2022 - 08.2022

Housekeeper

All Seasons Senior Living
08.2021 - 07.2022

Administrative Assistant

All Seasons Senior Living
08.2021 - 07.2022

Activities Assistant

All Seasons Senior Living
08.2021 - 07.2022

High School Diploma -

Davis Connect

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Eden Watts