Summary
Overview
Work History
Education
Skills
Timeline
Generic

E. DENINE URSERY

Lawrenceville,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Store Manager

Whataburger of Snellville GA
05.2023 - Current
  • After 30 days of Management training, I assist operating partner with hiring, training, food safety, inventory control, cash management, shift management, and all duties required to drive sales and guests satisfaction.

Assistant Store Manager

Modern Market Eatery
10.2021 - 11.2022
  • ASSIST STORE MANAGER WITH DAILY RESTAURANT OPERATIONS
  • SCHEDULING, TRAINING, ORDER/INVENTORY MANAGEMENT, MAINTENANCE, SALES, WHILE PROVIDING TOP LEVEL CUSTOMER SERVICE.

Server

Buffalo Wild Wings
01.2016 - 01.2020
  • Interacted with customers and staff to provide a legendary dining experience
  • By asking directed questions I was able to exceed customer and sales expectations
  • Utilized POS, corporate regulations and provided training to new servers.

Owner/Operator

Dee Squared
01.2011 - 01.2020
  • Private and industrial cleaning.

Forklift Operator

Colorado Motor Express
01.2015 - 01.2016
  • Used forklift to receive and offload orders from semitrucks
  • Performed daily opening procedures, defined warehouse teams, conducted delivery quality control, created next-day operation plan.

Owner/Operator

Her Bar
01.2009 - 01.2010
  • Implemented all aspects of opening/operating a new business including Licensing, staffing, training
  • F.O.H
  • And B.O.H
  • Systems, local marketing, and event planning
  • 4% monthly sales improvement
  • Implemented corporate “Give Back” program for area homeless people.

Daphne’s Greek Café
01.2008 - 01.2009

Starbucks Coffee Co
01.2004 - 01.2008

Altura Partners Car Care
01.2003 - 01.1999

Village Inn Restaurants
01.1992 - 01.1997

Education

D.E.I MASTER PRACTITIONER CERTIFICATION -

d.e.i institute
01.2022

ASSOCIATES OF APPLIED SCIENCE -

denver institute of technology
01.1992

GENERAL COURSEWORK -

metropolitan state college
01.1984

HS DIPLOMA -

weld central jr/sr high school
01.1982

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Store Opening and Closing
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Retail Inventory Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control
  • Recruitment and hiring
  • POS Systems
  • Goals and performance
  • Team Building and Leadership
  • Team motivation
  • Recruiting and Hiring
  • Operations Management
  • Leadership Development
  • Supply Ordering
  • Policies and Procedures
  • Store displays
  • Staff Supervision
  • Staff Management
  • Sales expertise
  • Accurate Cash Handling
  • Documentation And Reporting
  • Relationship building and management
  • Strategic thinker

Timeline

Store Manager

Whataburger of Snellville GA
05.2023 - Current

Assistant Store Manager

Modern Market Eatery
10.2021 - 11.2022

Server

Buffalo Wild Wings
01.2016 - 01.2020

Forklift Operator

Colorado Motor Express
01.2015 - 01.2016

Owner/Operator

Dee Squared
01.2011 - 01.2020

Owner/Operator

Her Bar
01.2009 - 01.2010

Daphne’s Greek Café
01.2008 - 01.2009

Starbucks Coffee Co
01.2004 - 01.2008

Altura Partners Car Care
01.2003 - 01.1999

Village Inn Restaurants
01.1992 - 01.1997

D.E.I MASTER PRACTITIONER CERTIFICATION -

d.e.i institute

ASSOCIATES OF APPLIED SCIENCE -

denver institute of technology

GENERAL COURSEWORK -

metropolitan state college

HS DIPLOMA -

weld central jr/sr high school

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E. DENINE URSERY