Eden Reyes
Addison,IL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in multiple hospital departments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
36
36
years of professional experience
Work History
Registered Nurse, Diagnostic Imaging
Advocate Sherman Hospital
11.2012 - Current
- Collaborated with imaging technologist, radiologist, cardiologist and anesthesiologist to provide appropriate medications needed to complete radiology scans or procedures.
- Educated patients, families and caregivers on procedures, required medications or insertion of catheters to complete exams
- Provided direct patient care, stabilized patients, and determined next course of action when contrast reactions occur in the radiology department.
- Implemented medication and IV administration, catheter insertion, and rapid and/or code alerts.
- Updated patient charts with data such as medications to keep records current and support accurate treatments, especially with inpatients.
- Provided available resources for patients understanding of imaging scan and medications involved.
- Organized and made appointments for patients undergoing various imaging procedures or scans.
- Collected tissue specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity to move on with imaging procedure.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcar.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
Registered Nurse, Employee Health
Advocate Sherman Hospital
08.2020 - 03.2023
- Collaborated with Infectious Disease Physicians, employee health nurses and CDC to guide team members for testing and quarantine during Pandemic.
- Provided appointments for Covid testing. Then pick up sites. Results recorded in Team member chart and letters provided to team member and managers with results. Quarantine guidelines discussed when team member Covid positive.
- Administered injections to team members requiring Flu and Covid Vaccinations
- Provided mask Fit testing for team members
- Guided team members, via Employee Health Hotline, to appropriate team for Blood Bourne Exposures, work related accidents, vaccination recovery, test results and medical surveillance to certain exposures, such as Covid or Monkey Pox.
Registered Nurse
AMG Heart Institute
09.2018 - 12.2019
- Provided triage for Cardiac office.
- Registered Nurse responsible for answering cardiac questions and concerns for patients.
- Ensured patients received their Coumadin orders and follow up blood work.
- Reported normal test results to patient.
- Arranged preauthorization for patients needing injectables related to their Statin side Effects.
- Escorting patients to ER when patient was not stable to be seen at their office visit with cardiology team.
Registered Nurse. Interventional RAD & Stress Test
GK Medical
03.2007 - 03.2018
- Educated patients regarding cardiac stress tests
- Provided monitoring of EKG rhythms, heart rates and blood pressures
- Assessed patients in three different forms of stress testing: Nuclear Medicine stress testing, Stress echocardiograms and medicated stress testing
- Collaborated with cardiologists during any symptomatic changes and rhythm changes
- Provided medication, as ordered, during SVT episodes or symptomatic bradycardia
- Collaborated with Imaging technologist and sonographers to provided accurate stress testing.
- Provided conscious sedation with radiologist and IR techs during De-clotting procedures at Medical District Vascular Chicago
- Prepped patient for de-clots with IV starts.
- Monitored patient and Vital signs before, during and after procedure.
- Provided reversal agents to patients when needed
- Provided basic life support and contacted EMS when needed
- Educated patient regarding declot process and medications.
Registered Nurse, Intensive Care Unit
Condell Medical Center
06.1998 - 12.2009
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options. For example, provided care in CHF Clinica
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge, especially pre and post heart catheterization patients.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Advised patients and caregivers of proper wound management (post open heart), discharge plan objectives (cardiac rehab), safe medication use, and disease management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Skillfully managed challenging patient situations with therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Implemented fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities, via Continuing Education, in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions..
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Registered Nurse, Medical-Surgical Unit
Our Lady Of Resurrection Hospital
03.1995 - 06.1998
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided exceptional care to high-acute patients on needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Oversaw delivery of care for patients on telemetry unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Audited charts and reviewed clinical documents to verify accuracy by involvement in Quality Assurance Committee
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Recorded details regarding therapies to keep patient charts updated.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Radiology File Clerk
Resurrection Medical Center
06.1988 - 03.1995
- Improved patient file organization by putting up x-rays on viewers
- Streamlined radiology department workflow by maintaining an accurate and up-to-date inventory of all radiological files.
- Enhanced interdepartmental communication through diligent coordination with medical staff regarding patient records and imaging requests.
- Reduced record retrieval time by effectively cataloging and organizing hardcopy files within the storage area.
- Supported radiologists'' efficiency by promptly delivering requested diagnostic images for interpretation.
- Facilitated timely patient care by efficiently processing incoming radiology reports from external facilities.
- Contributed to overall facility cleanliness, regularly auditing storage areas for proper organization and orderliness.
- Expedited urgent image requests with swift document retrieval, ensuring prompt diagnosis and treatment for patients in critical condition.
- Maintained excellent relationships with referring physicians'' offices, providing efficient services that fostered ongoing collaboration between medical professionals.
- Demonstrated exceptional attention to detail when updating patient demographics, ensuring accuracy across all records within the system.
- Managed a high volume of daily tasks while consistently meeting deadlines for record retrieval and report distribution to relevant parties.
- Provided outstanding customer service, addressing inquiries from both internal and external stakeholders with professionalism and courtesy.
- Communicated effectively with staff, and patients, via fax and by telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
- Verified accuracy of patient information in medical records.
- Tracked and monitored requests for medical records release.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed exact procedures for handling transfers and other releases of medical records.
- Assisted in preparation of medical reports for external parties.
Education
Bachelor of Science - Nursing
Olivet Nazarene University
Bourbonnais, IL05.2027
Diploma in Nursing - Nursing
Henry J. Kutsch: Ravenswood School of Nursing
Chicago, IL12.1994
Skills
- Patient Advocacy
- Patient Needs Assessment
- Teamwork and Collaboration
- Infection Control
- HIPAA Compliance
- Patient and Family Education
- Patient Charting
- Diagnostic Testing
- Preoperative Checklists
- Patient Safety
- EMR Software
- Decision-Making
- Patient Communication
- Medication Administration
- IV Insertion
- Organizational Skills
- Basic Life Support
- Patient Education
- Patient Assessment
- Advanced Cardiac Life Support
- Time Management
- Team Collaboration
- Adapting to Change
- Documentation
- Patient Examination
- Needs Assessment
- Direct Patient Care
- Vitals Monitoring
- Nursing Consultation
- Collecting Vitals
- CPR/AED
- Clinical Judgment
- Problem Solving
- Medical Terminology
- Ethical Practice
- Compassionate Care
- Active Listening
- Conflict Resolution
- Interpersonal Communication
- Stress Management
- Emergency Response
- Teamwork Abilities
- Adaptability
- Treatment Preparation
- Wound Care
- Cardiac Monitors
- Procedure Room Preparation
- Medication and IV Administration
- Clear Patient Communication
- Microsoft Office
- Compassionate and Caring
- Anesthetics Administration
- Accurate Documentation
Accomplishments
- Magnet Escort
Affiliations
Philippines Nursing Association of Illinois
Additional Information
Representative for Sherman Shared Governance
Representative for Sherman Nursing Informatics Team
Representative for AAH Imaging Nursing Workgroup
Volunteers as a coach for Catholic Middle School team
Timeline
Registered Nurse, Employee Health
Advocate Sherman Hospital
08.2020 - 03.2023
Registered Nurse
AMG Heart Institute
09.2018 - 12.2019
Registered Nurse, Diagnostic Imaging
Advocate Sherman Hospital
11.2012 - Current
Registered Nurse. Interventional RAD & Stress Test
GK Medical
03.2007 - 03.2018
Registered Nurse, Intensive Care Unit
Condell Medical Center
06.1998 - 12.2009
Registered Nurse, Medical-Surgical Unit
Our Lady Of Resurrection Hospital
03.1995 - 06.1998
Radiology File Clerk
Resurrection Medical Center
06.1988 - 03.1995
Bachelor of Science - Nursing
Olivet Nazarene University
Diploma in Nursing - Nursing
Henry J. Kutsch: Ravenswood School of Nursing
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