Exercise
Eder Jimenez
Higher University Technician In Electronics.
Provo,UT
Summary
I am an energetic individual with experience working in solitary role or as part of fast-paced team. I am a hard worker, honest and punctual employee. I like to work with defined goals and will do my best to get the tasks assigned in the best possible way.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Picker & Packer
PF Staffing Services
Pleasant Grove , UT
05.2023 - Current
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Worked fast to meet assigned daily picking quotas.
- Sorted and organized items in designated areas for easy access.
Vacation Planner
Promociones Marriott S.A. De C.V.
Mexico, CDMX
08.2022 - 11.2022
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Followed up with customers to increase customer service with travel plans.
Bilingual Agent
Sykes Mexico
Mexico, CDMX
10.2021 - 02.2022
- Greeted customers courteously and professionally using agreed-upon procedures and most understandable language.
- Clarified customer requirements, probed for understanding and used decision-support tools and resources to appropriately offer resolution to customer.
- Prepared complete and accurate work and notated accounts in requested language.
- Listened attentively to customer needs and concerns and demonstrated empathy while maximizing rapport-building with customer.
Education
Certificate in Higher Education Training - Teacher Education, Subject-Specific
Universidad Experimental De Las Fuerzas Armadas
Chuao, Caracas. Venezuela 05.2009 - 11.2009
Associate of Science - Electronics Technology
Universidad Simon Bolivar
Camuri Grande, Estado Vargas. Venezuela 02.1990 - 10.1993
Skills
[Technology] proficiency
[Type] equipment use
Exceptional time management skills
Light maintenance
Affiliations
Active LDS Member.
Interests
Reading
Timeline
Picker & Packer
PF Staffing Services
05.2023 - Current
Vacation Planner
Promociones Marriott S.A. De C.V.
08.2022 - 11.2022
Bilingual Agent
Sykes Mexico
10.2021 - 02.2022
Certificate in Higher Education Training - Teacher Education, Subject-Specific
Universidad Experimental De Las Fuerzas Armadas
05.2009 - 11.2009
Associate of Science - Electronics Technology
Universidad Simon Bolivar
02.1990 - 10.1993