Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Eder Lopez

Montebello,CA

Summary

High-energy Store Manager specializing in management of retail locations. Polished professional skilled in training employees from all levels, on exceptional customer service, process execution and shrink reduction. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

14
14
years of professional experience

Work History

Store Manager

Ross Dress For Less
09.2014 - Current
  • Manage $20 million high volume store with 3 Assistant Managers and 3 Area Supervisors. Concluded 2022 fiscal year as Top Store of District and #3 ranking in Region.
  • Assist with training in district, managing and conducting audits for multiple stores, and being point of contact for Store Managers.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Executive Team Leader, Logistics Operations

Target
02.2012 - 09.2014
  • Lead overnight process of $100 million store, with team totaling up to 100 hourly employees, 5 supervisors and 4 salary managers.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Assisted in employee appraisals, promotions and terminations based on performance reviews.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Improved inventory accuracy by developing and implementing enhanced control systems.

Executive Team Leader, Replenishment

Target
01.2010 - 02.2012
  • Ensured stockroom maintained high location accuracy to properly replenish store and drive sales.
  • Assisted in leading overnight process at $80 million store with 70 employees and 4 supervisors
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Rotated stockroom inventory for freshness
  • Added inventory to shelves, racks, bins and displays according to restocking procedures

Education

High School Diploma -

Venice Senior High School
Los Angeles, CA
06.2000

Skills

  • Mentoring
  • Managing Execution
  • Manage Payroll
  • Merchandising
  • Staff Training
  • Microsoft Outlook
  • Managing Processes
  • Problem Solving
  • Strategic Planning
  • Time Management
  • Customer Service
  • Maximizing Productivity

Accomplishments

  • Achieved and was recognized for being the top store of the district for 2022 fiscal year.
  • Achieved shrink goal with a 0.29% of total losses in a $20 million store.
  • Developed and promoted 4 Assistant Managers in the last 2 years to the Store Manger position.
  • District trainer and peer mentor for 3 Store Managers in my district.

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Ross Dress For Less
09.2014 - Current

Executive Team Leader, Logistics Operations

Target
02.2012 - 09.2014

Executive Team Leader, Replenishment

Target
01.2010 - 02.2012

High School Diploma -

Venice Senior High School

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Eder Lopez