Eder Lopez
Montebello,CA
Summary
High-energy Store Manager specializing in management of retail locations. Polished professional skilled in training employees from all levels, on exceptional customer service, process execution and shrink reduction. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
Ross Dress For Less
Harbor City, CA
09.2014 - Current
- Manage $20 million high volume store with 3 Assistant Managers and 3 Area Supervisors. Concluded 2022 fiscal year as Top Store of District and #3 ranking in Region.
- Assist with training in district, managing and conducting audits for multiple stores, and being point of contact for Store Managers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Executive Team Leader, Logistics Operations
Target
Los Angeles, CA
02.2012 - 09.2014
- Lead overnight process of $100 million store, with team totaling up to 100 hourly employees, 5 supervisors and 4 salary managers.
- Identified trends and assessed opportunities to improve processes and execution.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Improved inventory accuracy by developing and implementing enhanced control systems.
Executive Team Leader, Replenishment
Target
Culver City, CA
01.2010 - 02.2012
- Ensured stockroom maintained high location accuracy to properly replenish store and drive sales.
- Assisted in leading overnight process at $80 million store with 70 employees and 4 supervisors
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Rotated stockroom inventory for freshness
- Added inventory to shelves, racks, bins and displays according to restocking procedures
Education
High School Diploma -
Venice Senior High School
Los Angeles, CA06.2000
Skills
- Mentoring
- Managing Execution
- Manage Payroll
- Merchandising
- Staff Training
- Microsoft Outlook
- Managing Processes
- Problem Solving
- Strategic Planning
- Time Management
- Customer Service
- Maximizing Productivity
Accomplishments
- Achieved and was recognized for being the top store of the district for 2022 fiscal year.
- Achieved shrink goal with a 0.29% of total losses in a $20 million store.
- Developed and promoted 4 Assistant Managers in the last 2 years to the Store Manger position.
- District trainer and peer mentor for 3 Store Managers in my district.
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Ross Dress For Less
09.2014 - Current
Executive Team Leader, Logistics Operations
Target
02.2012 - 09.2014
Executive Team Leader, Replenishment
Target
01.2010 - 02.2012
High School Diploma -
Venice Senior High School