Eder Lopez
Manassas,VA
Summary
Accomplished Office Manager with a proven track record at Dionysos Imports, adept in workforce management and customer service. Enhanced team performance and retention through strategic hiring and mentoring, leveraging analytical skills to drive business improvements. Excelled in administrative support, achieving significant enhancements in operational efficiency and employee satisfaction.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Office Manager
Dionysos Imports
11.2018 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
Manager
William and Harrison Imports
06.2014 - 11.2018
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed senior-level personnel working in marketing and sales capacities.
Education
High School Diploma -
Osbourn High School
Manassas, VA06-2010
Skills
- Workforce Management
- Expense Reporting
- Compliance Monitoring
- Administrative Support
- Staff hiring
- Supply Management
- Billing
- Data Entry
- Employee Supervision
- Bookkeeping
- Customer Service
- Meeting planning
- Business Administration
- Scheduling
- Financial Accounting
- Report Writing
Languages
Spanish
Full Professional
Portuguese
Full Professional
English
Full Professional
Timeline
Office Manager
Dionysos Imports
11.2018 - Current
Manager
William and Harrison Imports
06.2014 - 11.2018
High School Diploma -
Osbourn High School
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