E'DEREKA NEWSONE

Schedule Monday through Friday; 49 hours per week.

• Effectively present both former and new customers with solutions for their financial needs by way of mail, telephone, and in-person.
• Collect accounts using excellent customer service and problem-solving skills to exceed established goals for the branch review and investigate customer inquiries and concerns.
• Oversaw daily operations including cash management, opening and closing procedures, and account maintenance.
• Facilitated conflict resolution between customers and staff members, improving the branch's reputation for quality service
• Managed organizational and documentation compliance procedures within the branch.
• Prepared monthly reports outlining branch performance metrics such as sales volume, profitability, and customer satisfaction scores.
• Directed daily operations of the branch, including customer service, human resources, sales, and marketing activities.
• Reviewed loan applications to ensure accuracy and compliance with regulations.

Schedule Sunday through Thursday; 30 hours per week.

• Monitored and maintained accurate records of all outbound shipments using shipping software systems.
• Executed cycle counts regularly to maintain the accuracy of inventory levels.
• Prepared product labels according to company guidelines for easy identification when shipping goods out of the facility.
• Collaborated with other departments such as customer service, sales, and accounting teams to resolve issues related to order fulfillment processes.
• Worked closely with the management team on projects related to improving operational efficiency in the warehouse.
• Delivered or routed materials to departments using hand trucks, conveyors, or sorting bins.

Schedule Monday through Friday; 18 hours per week.

• Conducted individual tutoring sessions with students to help them improve their academic performance.
• Assisted students in developing effective study habits and strategies for success in school.
• Encouraged students to ask questions about topics they did not understand.
• Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
• Provided positive reinforcement techniques to encourage and motivate students.
• Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.

Schedule Monday through Sunday; 20 hours per week.

• Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
• Responded to emergencies within the residence hall.
• Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
• Educated residents on university policies and procedures related to residential living.
• Developed positive relationships with all members of the residence hall community.
• Facilitated team-building exercises among roommates to foster a sense of community within the residence hall.
• Maintained accurate records of incidents that occurred in the residence hall.
• Enforced University policies while maintaining an atmosphere conducive to learning.