Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EDERINA CACI

Caldwell,NJ

Summary

Hardworking employee, multitasking, and time management abilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.



Overview

19
19
years of professional experience

Work History

Bank Teller

TD Bank
08.2024 - Current
  • Managed high-volume transactions while maintaining attention to details.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, like cash and checks deposits, credit cards and loans payments, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Bank Teller

Wells Fargo
03.2024 - Current
  • Process customer deposits, withdrawals and payments accurately, balancing cash drawer daily.
  • Perform cash handling duties including counting currency, coins and checks.
  • Process night drops.
  • Maintain confidentiality of bank records, transactions and customer information.
  • Follow strict compliance guidelines when completing financial transactions for customers.

Account Payable - Part Time

4K Trading
02.2022 - 11.2022
  • Carefully reviewing all invoices for approval before payment.
  • Prioritizing invoices based on payment terms.
  • Matching invoices with corresponding check payments.
  • Addressing vendor inquiries promptly and professionally.
  • Reconciling vendor statement and resolving discrepancies.
  • Assisting with end-of -month procedures.
  • Maintaining accurate files and documentation in compliance with company policies.

Mail Room Officer

Raiffeisen Bank Albania HO
03.2011 - 01.2022
  • Accept all incoming and outgoing correspondence to Protocol from RBAL departments, clients and third parties
  • Stamps, assigns date, number, and register in the Protocol Book of correspondence all incoming and outgoing mail
  • Forwards to the CEO all incoming mails
  • Stamps and prepare for delivery in the regions all CRM contract
  • Use and administrate the official RBAL stamp according to "Regulation for the Signing Authority"

Reception Desk

Raiffeisen Bank Albania HO
05.2006 - 02.2011
  • Greeted visitors at the reception desk, answered general questions and directed them to appropriate staff members.
  • Answered phone calls received at reception desk when necessary and transferred them appropriately.
  • Supervised daily operations of the front desk, mailroom, reception area and meeting rooms
  • Accepting all incoming mail and recording it

Education

Bachelor of Arts - Foreign Language

Tirana University
07-2006

Skills

  • Enjoy working as a team member as well as independently
  • Humble, highly careful and responsible
  • Honest and very trustworthy
  • Able to work under pressure

Languages

Albanian
Native/ Bilingual
Italian
Limited

Timeline

Bank Teller

TD Bank
08.2024 - Current

Bank Teller

Wells Fargo
03.2024 - Current

Account Payable - Part Time

4K Trading
02.2022 - 11.2022

Mail Room Officer

Raiffeisen Bank Albania HO
03.2011 - 01.2022

Reception Desk

Raiffeisen Bank Albania HO
05.2006 - 02.2011

Bachelor of Arts - Foreign Language

Tirana University