Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edessa Y Myrick

Harlingen

Summary

Diligent secretary with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.

Overview

6
6
years of professional experience

Work History

Fine Arts Secretary

HCISD
10.2019 - 08.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for staff, ensuring smooth business trips with minimal disruptions.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Streamlined communication processes, resulting in faster response times to internal queries.

Attendance Clerk

HCISD
10.2019 - 07.2022
  • Maintained accurate records of all absences, truancy issues, and disciplinary actions.
  • Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
  • Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Demonstrated strong attention to detail when verifying and inputting student data, resulting in a reliable reporting system for school administrators.
  • Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
  • Ensured compliance with state regulations by staying informed on changes in requirements and adapting processes accordingly.
  • Called parents and guardians to inquire about late or truant students.
  • Assisted in maintaining a positive school environment by participating in disciplinary actions related to attendance issues.
  • Supported school administration by generating accurate attendance reports for decision-making purposes.
  • Increased efficiency of daily operations by organizing and maintaining confidential student records.
  • Managed high volumes of incoming calls from parents or guardians reporting absences, ensuring proper documentation for each case.
  • Provided timely notifications to parents about unexcused absences, resulting in improved parental involvement in their child''s schooling process.
  • Facilitated communication between teachers and administration regarding student absences, leading to better support for struggling students.
  • Actively participated in meetings with academic team to discuss attendance concerns and strategies for improvement.
  • Played key role in implementation of rewards program for excellent attendance, boosting student motivation.
  • Assisted in annual audit of attendance records, confirming accuracy and integrity of data.
  • Coordinated with teachers to monitor and follow up on student attendance, improving overall class participation.

Receptionist

HCISD
10.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained visitor log for entering and leaving facility for security purposes.

Education

Harlingen High School
Harlingen, TX
05-2010

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Calendar management
  • Mail distribution
  • Accounts receivable and payable
  • Managing purchasing activities
  • Expense tracking
  • Excel and Microsoft Word expertise
  • Phone etiquette
  • Task prioritization
  • Phone reception
  • Budget monitoring
  • Requisition processing
  • Office staff leadership
  • Prioritization and time management

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Fine Arts Secretary

HCISD
10.2019 - 08.2025

Attendance Clerk

HCISD
10.2019 - 07.2022

Receptionist

HCISD
10.2019 - 04.2020

Harlingen High School

Similar Profiles

CREATE PROFILE