Kimberly Lancaster
Belford
Summary
Organized, dependable, and passionate worker with a strong work ethic and continual effort to maintain a positive attitude. Willingness to accept added responsibilities to meet professional goals, and to help coworkers reach theirs as well.
Overview
4
4
years of professional experience
Work History
Elderly Caregiver
Firstlight Home Care
07.2023 - Current
- Enhanced elderly resident's quality of life by providing compassionate care and assistance with daily activities.
- Assisted client in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to senior and made continual effort to enhance their overall mental health.
- Monitored client's overall health and well-being and noted significant changes.
Exam Technician/Optical Sales
Pearle Vision
08.2021 - 04.2023
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
Cashier/Line Cook
Panera Bread
11.2019 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted with training new hires on kitchen procedures, safety protocols, and recipe execution.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Associate of Arts - Psychology
Brookdale Community College
Lincroft, NJ12.2024
High School Diploma -
Middletown High School North
Middletown, NJ06.2021
Skills
- Emotional Support
- Safety Compliance
- Customer Education
- Product Restocking
- Cash Register Operation
- Time Management
- Problem Solving
- Professionalism and Courtesy
- Service Minded
- Teamwork and Collaboration
- Patient Advocacy
Hobbies
I love to read books and listen to podcasts on true crime, psychology-based topics, mysteries, poetry, or comedy. Alongside reading, I also love to play the guitar, write, and care for animals, all of which I have been passionate about since a child.
Timeline
Elderly Caregiver
Firstlight Home Care
07.2023 - Current
Exam Technician/Optical Sales
Pearle Vision
08.2021 - 04.2023
Cashier/Line Cook
Panera Bread
11.2019 - 08.2021
Associate of Arts - Psychology
Brookdale Community College
High School Diploma -
Middletown High School North
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