An organized and dependable candidate successful at managing multiple priorities, as well as being accustomed to any environment. Extremely adaptable and ready to learn and execute.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Repair Technician/Sales Associate
Asurion / uBreakiFix
5 2024 - 7 2024
Worked repairing technology including but not limited to phones, tablets, TVs, and PCs.
Maintained and obtained detailed records of repairs, parts inventory, and warranty information for accuracy and following strict procedure for processes of retainment
Maintaining fast but effective work speed while delivering on time quotas and following back with clients with contact and friendly service
Selling company insurance programs and product with purchases as well as maintaining sales quotas
Manager/Line Cook/Server/Bartender
Hidden Pines Bar & Grill
3 2021 - 8 2023
Working as a Line Cook, preparing food and following food safety guidelines as well as safe culinary practices
Short order line cook, keeping excellent time management of food preparation and proper plating, ordering inventory and stocking, preparing ingredients and maintaining sanitary conditions, grilling, frying, baking.
Promoted to Server, micromanaging and multitasking tasks and tables as well as providing fast and well rounded customer service during rushes, handing drinks and plates to tables and keeping up with updated/modified orders
Promoted to Bartender, Handling drinks and making cocktails following recipes and reaching for fast times as well as maintained customer interaction and service, keeping track and prepping ingredients and stocking inventory. Keeping track of e-tab machines.
Promoted to Manager, opening up store and pulling down chairs, starting music system, preparing POS systems and cash registers. Handling cash withdrawals and deposits back to/from safe in opening and closing shifts. Making weekly schedule and following with employees with available times as well as workarounds, training new staff on various positions as well as decision making. Developed strong team and communication as well as collaboration
Valet Attendant
Towne Park
11.2023 - 05.2024
Maintaining accurate records of vehicles and their locations, ensuring timely retrievals upon guest request.
Working at both Gonda and St. Mary's locations of downtown Rochester area for valet services as well as Mayo clients and patients.
Collaborating with team divided by captains to achieve daily goals and efficiency using radios and excellent communication
Walking and standing for long hours across town, as well as to and from parking locations back to site
Working in summer, fall, winter, and spring weather outdoors as well as indoors working FOH and operating as cashier handling cash transactions and customer service
Driving vehicles with careful and precaution and following strict procedure to ensure safety and damage prevention
Electronic Assembler
Benchmark
12.2021 - 03.2023
Following final product quality with meticulous inspection of assembled components.
Manufacturing electrical devices, systems, and machines, reading schematics with proper PPE and assembling components.
Collaborating with team to follow monthly quotas for production numbers and with ensuring proper training.
Operating with various electronic assembly tools, including hand soldering equipment and automated machinery.
Managing software and hardware defects as well as troubleshooting devices for errors before final steps are followed
UPS Package Handler
UPS
09.2022 - 10.2022
Working effectively in high-pressure situations and on conveyor belt, loading packages to and from trucks around 5-100lbs.
Reducing damage rates for packages through careful handling and proper procedure.
Following system for tracking and delivery of packages to proper mail truck/vehicle
Warehouse environment with daily tasks dealing with all things distribution related.
Expo/Food Runner/Server/Waiter
The Tap House West End
02.2019 - 07.2022
Assisted servers in attending to guest needs, ensuring a smooth service flow during peak hours as well as handling all sauce preparations and running food from kitchen to tables.
Growing teamwork and connection among front-of-house and back-of-house staff, fostering a positive work environment.
Fast paced and rushed environment and handling and multitasking under pressure and during slow hours
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors/complaints, and updating modified orders.
Smooth shift transitions by communicating information between incoming and outgoing staff members effectively for additional help.
General Merchandise Associate
Target
10.2019 - 04.2020
Following target procedures of taking merchandise from stockroom onto sales floor, filling up empty spots and presenting maintained merchandise on floor.
Using PDA systems for inventory for adding or removing products, completing carts of merchandise quotas
Setting up seasonal and aisle displays and product onto sales floor
Serving as backup cashier during peak hours
Creating special order placements when necessary, ensuring prompt delivery of requested items not readily available on sales floor shelves.
Expo/Food Runner
Victorias Italian Restaurant
02.2015 - 07.2021
Working in an intense, fast paced environment with guests and clientele serving food from kitchen to tables with fast and safe manner as well as carrying 40-60lbs trays to tray rack
Standing and walking for 8 hours as well as maintaining inventory in back and cleaning trays in free time.
Providing fine dining customer service and expectations, working indoors and outside sections
Taking dirty dishes and trays back to dishwashing area and keeping and serving as communication with servers and chef/cooks, completing all side work before shift is completed
Working with large team and communicating modified and new orders