Edgar Alejandro Duran
Dallas,TX
Summary
Dynamic professional with a proven track record at Interface Systems, enhancing team productivity and customer satisfaction. Expert in quality control and leadership, adept at multitasking and task prioritization. Successfully streamlined operations, showcasing exceptional attention to detail and active listening skills. Committed to driving efficiency and excellence in every role.
Overview
9
9
years of professional experience
Work History
Production Technician
Sugaright
Dallas, TX
12.2024 - Current
- Monitored production line for quality control and safety compliance.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Conducted routine maintenance on equipment to ensure reliability.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Operated heavy equipment in compliance with company's operating safety policies and procedures.
Supervisor
Interface Systems
Plano, Texas
11.2016 - 12.2024
- Increased team productivity by implementing efficient workflows, and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews, and implementing necessary changes.
- Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
Education
Associates - Criminal Justice
Remington College
Garland, TX10-2016
High School Diploma -
South Garland High School
Garland, TX05-2010
Skills
- Active listening
- Flexible schedule
- Reliability
- Multitasking
- Task Prioritization
- Team building
- Dispatcher
- Attention to Detail
- Quality control
- Time management
- Data Entry
- Payroll Processing
- Leadership skills
Additional Information
Photoshop, Illustrator, Power Tools, Microsoft, Windows, Electronics Lab Equipment, Soldering, DC and AC Circuits, Intuit QuickBooks Software, Results Software, Oracle Software, Manitou Software, CCTV, Technical Support Tier II, Machine Operator
References
References given upon request
Timeline
Production Technician
Sugaright
12.2024 - Current
Supervisor
Interface Systems
11.2016 - 12.2024
Associates - Criminal Justice
Remington College
High School Diploma -
South Garland High School