Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Angulo

Riverside,CA

Summary

Proven to excel in fast-paced environments, I enhanced customer satisfaction and streamlined payment processes as a Cashier at Jack in the Box. My adeptness in handling transactions and mentoring new staff, coupled with exceptional communication and attention to detail, significantly contributed to operational efficiency and team performance. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Further more, I'm a reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

7
7
years of professional experience

Work History

Cashier

Jack in the Box
Riverside, CA
02.2023 - Current
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Restaurant Hostess

Rodrigo's Mexican Grill
Riverside, CA
02.2018 - 02.2023
  • Informed patrons of establishment specials and promotions.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Accepted payments from guests for dine-in and take-out foods.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phones promptly to record and confirm reservations.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Assisted with setting up banquet rooms for special events.
  • Directed patrons to lounges and waiting areas.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

High School Diploma -

La Sierra High School
Riverside
06-2019

Skills

  • Product restocking
  • Drawer balancing
  • Returns processing
  • Written and verbal communication
  • Cleaning and sanitizing
  • Attention to detail
  • Work ethic and integrity
  • Time management skills
  • Clear communication
  • Order taking
  • Refunds and exchanges
  • Customer service
  • Customer service excellence

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Jack in the Box
02.2023 - Current

Restaurant Hostess

Rodrigo's Mexican Grill
02.2018 - 02.2023

High School Diploma -

La Sierra High School

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Edgar Angulo