Edgar Ayala Chavez
Summary
My name is Edgar Ayala Chavez, and I am a highly skilled CDL Class A truck driver with over two years of professional driving experience. I have extensive experience in local and regional travel and hold comprehensive endorsements including Hazmat (H), Tankers (N), and Doubles/Triples (T). Additionally, I possess a valid TWIC (Transportation Worker Identification Credential) card, which provides me with access to secure ports and freight terminals. Throughout my career, I have consistently demonstrated efficiency and professionalism in transporting time-sensitive and high-value freight. I am well-versed in operating under DOT and FMCSA regulations and maintain a 100% clean driving record. I am also adept at completing all required pre-trip and post-trip inspections with precision. Furthermore, I am adaptable at using Electronic Logging Devices (ELDs), GPS systems, and scanning tools to ensure accurate documentation and on-time deliveries. I am eager to bring my dedication to excellence, regulatory compliance, and customer-focused service to a team where I can contribute to high delivery standards and safety-first coordination operations. I am prepared to handle diverse freight loads and work flexible schedules, including nights, weekends, and hazardous materials hauls.
Overview
16
16
years of professional experience
Work History
Residential Driver
FedEx
01.2017 - 12.2024
- FedEx drivers are responsible for transporting packages and freight between hubs, terminals, businesses, and residential addresses. They load and unload vehicles, adhere to designated delivery or pickup routes, scan packages for tracking information, and ensure timely and accurate deliveries. Drivers complete scheduled runs, manage documentation, and maintain communication with dispatch to report delays, delivery confirmations, or route modifications. Depending on the position, duties may encompass local deliveries, regional linehaul routes, or specialized freight.
Customer Service Supervisor
Fry Electronic
01.2009 - 01.2017
- In my capacity as a Customer Service Supervisor at Fry’s Electronics, I oversaw front-end operations, including returns, exchanges, and customer inquiries, to guarantee a seamless and efficient service experience. I managed a team of customer service associates, delegated daily tasks, and provided training and guidance to uphold high standards of professionalism and customer care. I resolved escalated customer issues, processed refunds and warranties, and ensured compliance with company policies. I collaborated with other departments to coordinate support for sales promotions and high-traffic periods, while simultaneously monitoring service metrics and implementing improvements to enhance overall customer satisfaction.
Education
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Master Trucking Academy
01.2024
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Washington Preparatory High School
01.2008
Skills
- Proven safe and compliant operation of commercial vehicles
- Efficient use of GPS, scanners, and ELD systems
- Strong understanding of FMCSA regulations, hours-of-service rules, and safety procedures
- Vehicle Inspection & Maintenance
- Proficient in conducting comprehensive pre- and post-trip inspections
- Reliable in meeting stringent delivery deadlines and maintaining punctuality
- Engages in professional customer interactions during pickups and deliveries
- Familiar with proper freight loading, balancing, and securing techniques to prevent damage
- Collaborates closely with dispatch, terminal staff, and fellow drivers to optimize operational efficiency
- Trained in safe driving practices under diverse weather and traffic conditions
- Demonstrates adaptability in managing delays, reroutes, or mechanical challenges encountered during transportation
Communication
- Effectively communicate with dispatchers, customers, and team members to coordinate deliveries and resolve issues.
- Clearly report delays, mechanical problems, or route changes to management in a timely manner.
- Provide courteous and professional customer service during pickups and deliveries.
- Accurately complete the delivery of documentation, logs, and electronic reports to ensure clear and compliant record-keeping.
- Listen actively and follow instructions precisely to maintain safety and efficiency on the road.
Timeline
Residential Driver
FedEx
01.2017 - 12.2024
Customer Service Supervisor
Fry Electronic
01.2009 - 01.2017
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Master Trucking Academy
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Washington Preparatory High School
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