Edgar Azua
Arlington,TX
Summary
I am a senior student 3D environment artist at The Academy of Art seeking my bachelor's degree for Game Development. I am adaptable and skilled in 3D art for video games. I am a a strong leader in my work experience with various companies and always seek to grow with in the industry.
Overview
8
8
years of professional experience
Work History
Store Manager
TitleMax
Arlington, TX
02.2022 - Current
- Answered multiple calls per shift to assist with customer questions and concerns.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Store Manager
PLS Check Cashing
Arlington, TX
07.2019 - 12.2021
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Shift Manager
McDonald's
Arlington, TX
03.2016 - 07.2019
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Managed daily cash intake by counting out registers and tabulating profits.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Education
Associate of Arts - Game Programming And Simulation
Tarrant County College District
Fort Worth, TX12-2019
High School Diploma -
Arlington High School
Arlington, TX06-2016
Bachelor of Arts - Game Development
Academy of Art University
San Francisco, CASome College (No Degree) - Game Art and Design
The Art Institute of Dallas
Dallas,TXSkills
- 3Ds Max
- Substance Painter
- Zbrush
- Photoshop
- Unity
- Unreal Engine
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Manager
TitleMax
02.2022 - Current
Assistant Store Manager
PLS Check Cashing
07.2019 - 12.2021
Shift Manager
McDonald's
03.2016 - 07.2019
Associate of Arts - Game Programming And Simulation
Tarrant County College District
High School Diploma -
Arlington High School
Bachelor of Arts - Game Development
Academy of Art University
Some College (No Degree) - Game Art and Design
The Art Institute of Dallas