EDGAR BALLESTEROS
WAREHOUSE EXPERT / DELIVERY
Sunnyvale,CA
Summary
Motivated team player skilled in inventory management, problem-solving, and effective communication. Experienced in training staff and enhancing store operations, leading to improved customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
General Merchandise Expert
Target
SAN JOSE
11.2023 - Current
- Ensured accurate inventory management through regular stock audits and effective replenishment strategies.
- Facilitated product selection for customers, delivering exceptional service to elevate shopping experience.
- Spearheaded collaboration with team members to enhance organization and visual appeal of merchandise displays.
- Trained new employees on operational procedures, product knowledge, and customer engagement techniques.
- Collaborated with team members to maintain organized and visually appealing merchandise displays.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Safely and securely loaded items to prevent damage during transport.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Interacted with guests in friendly and knowledgeable way.
Pro Shop Associate Pro Delivery Driver
THE HOME DEPOT
Santa Clara, CA
05.2023 - 04.2026
- Assisted customers with product selection, ensuring satisfaction and informed purchasing decisions.
- Managed inventory levels, conducting regular stock checks to maintain availability of merchandise.
- Trained new associates on store policies, procedures, and customer service best practices.
- Developed visually appealing product displays to enhance customer engagement and drive sales.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Night Operations Assistant Store Manager
THE HOME DEPOT
Cupertino, CA
03.2022 - 04.2023
- Supervised nightly store operations, ensuring compliance with safety protocols and operational standards.
- Trained and mentored staff on inventory management and customer service best practices.
- Streamlined stocking processes to enhance efficiency and improve product availability for customers.
- Implemented strategies to optimize workforce scheduling, reducing labor costs while maintaining service levels.
- Resolved conflicts among team members diplomatically, fostering a collaborative work environment and promoting teamwork during night shifts.
- Evaluated employee performance regularly, providing constructive feedback to foster growth and development within the team.
- Conducted regular safety audits to ensure compliance with company policies and OSHA regulations, maintaining a safe work environment for employees.
Education
Bachelor of Science -
INSTITUTO TRILINGUE
CD. SAHAGUN, HIDALGO, MEX06-2016
Skills
- Task delegation
- Brand awareness
- Store layout
- Merchandise planning
- Teamwork
- Quick learner
- Customer service
- Problem-solving
- Dependable and reliable
- Multitasking
- Motivated team player
- Multitasking Abilities
- Loading and unloading
- Shipping and receiving
- Stocking
- Heavy lifting
- Warehouse operations
- Safety procedures
- Order tracking
- Packing and shipping
- Pallet jack operation
- Forklift operation
- Cash register operations
- Inventory counting
- Material handling equipment
- Equipment operation
Languages
English
Professional Working
Timeline
General Merchandise Expert
Target
11.2023 - Current
Pro Shop Associate Pro Delivery Driver
THE HOME DEPOT
05.2023 - 04.2026
Night Operations Assistant Store Manager
THE HOME DEPOT
03.2022 - 04.2023
Bachelor of Science -
INSTITUTO TRILINGUE