Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EDGAR BARERRA

Lancaster,CA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Highly skilled at stepping in and working in various roles to provide top-notch customer service wherever needed.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Retail Sales Consultant

AT&T
12.2022 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.
  • Supported store management by completing administrative tasks such as back office duties, trade in processing and shipping.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Analyzed sales data to optimize strategies for reaching target demographics more effectively.
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Conducted regular product demonstrations, increasing interest in featured items.
  • Utilized upselling techniques to promote additional products and increase sales.

Car Detailing CEO

E&J'S MOBILE DETAIL
04.2020 - Current
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed and buffed vehicle bodies for professional shine.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Ran mobile detailing unit to serve customers across local community.
  • Planned and coordinated work for team of detailers.
  • Shined vehicle windows and windshields to remove water spots.
  • Advised customers on regular care needs to prevent issues such as deteriorating paint.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Provided mobile detailing services to clients at places of employment.

Insurance Agent

Allstate Insurance Co
02.2007 - 03.2020
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales .
  • Calculated premiums and established payment methods for sales.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Conducted annual reviews of existing policies to update information.
  • Met with customers to provide information about available products and policies.
  • Collected premiums on or before effective date of coverage.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Finalized sales and collected necessary deposits.
  • Evaluated competitors' products and services to gain competitive advantage.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Sales Associate

Foot Locker
05.2004 - 02.2007
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Solved customer challenges by offering relevant products and services.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Recommended accessories and complementary purchases to boost revenue.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
06.2003

Skills

  • 2 YEAR MANAGING EXPERIENCE
  • BILINGUAL
  • Optimal customer service skills
  • Employee Motivation
  • Goal Setting
  • Business Leadership
  • Verbal and Written Communication
  • Team Leadership
  • Commendable work ethics
  • Deadline Management
  • Attention to Detail
  • Prioritization and Time Management
  • Reliable and Punctual
  • Meeting Sales Goals
  • Problem-Solving
  • Sales expertise
  • Team Supervision
  • Inventory Management
  • Money Handling

Certification

  • property and casualty insurance license
  • life and health insurance license

Timeline

Retail Sales Consultant

AT&T
12.2022 - Current

Car Detailing CEO

E&J'S MOBILE DETAIL
04.2020 - Current

Insurance Agent

Allstate Insurance Co
02.2007 - 03.2020

Sales Associate

Foot Locker
05.2004 - 02.2007

High School Diploma -

Palmdale High School

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EDGAR BARERRA