Edgar Barona
East Moline,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Automotive Detailer
Green Family Chevrolet
East Moline, IL
2024 - Current
- Cleaned and polished vehicles to enhance appearance and customer satisfaction.
- Inspected vehicle interiors and exteriors for cleanliness and damage.
- Applied protective coatings to surfaces for long-lasting shine.
- Assisted in training new staff on detailing techniques and best practices.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Independent Detailing Work
Self Employed
East Moline, IL
01.2023 - 01.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed household errands and other essential duties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
Customer Service Team Member
Draft Day Sports Lounge-Rhythm Casino
Davenport, IA
01.2020 - 01.2024
- Maintained cleanliness and organization of dining and service areas.
- Handled customer complaints professionally, providing timely resolutions.
- Processed payments using cash registers and credit card machines.
- Informed customers of sales and promotions.
- Followed company policies and procedures diligently relating to exchanges and returns.
- Built relationships with customers through friendly conversations.
Skills
- Vehicle inspection
- Equipment maintenance
- Detailing techniques
- Protective coatings
- Problem resolution
- Customer relationship management
- Strategic planning
- Attention to detail
- Time management
- Relationship building
- Clear communication
- Hospitality and accommodation
- Sales techniques
- Task prioritization
- Multitasking and organization
- Problem-solving
Languages
Spanish
Native/ Bilingual
Certification
- Currently enrolled in ISSA Certified Health Coach Course
Timeline
Independent Detailing Work
Self Employed
01.2023 - 01.2025
Customer Service Team Member
Draft Day Sports Lounge-Rhythm Casino
01.2020 - 01.2024
Automotive Detailer
Green Family Chevrolet
2024 - Current