Edgar Calixto
Mundelein,IL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated cook experienced in high stress environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, OSHA and health code requirements. Dedicated chef skilled in menu creation and modification, cook and assistant supervision and cost control. Creative and artistic professional with several years of hands-on experience preparing meals for customers in fast-paced restaurant. Advanced knowledge of pastry, culinary and baking techniques.
Overview
14
14
years of professional experience
Work History
Team Leader
Bibibop Asian Grill
Arlington Heights, Illinois
10.2023 - 07.2024
- Processed takeout orders quickly to ensure timely delivery of meals.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted in the preparation of food items such as prepping meats, salads and cutting vegetables.
- Maintained an organized work area to ensure efficient operations.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Restocked kitchen supplies including food products and utensils.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Manager in charge when store manager is not in store
Cook,Chef/Assistant Manager
Panda Express
Vernon Hills, IL
10.2015 - 10.2023
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Grilled and deep fried various foods from meats to potatoes.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Service Center Assembler 1
Sysmex America
Vernon Hills, Illinois
08.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Followed outlined specifications to implement assembly plans.
- Connected cables, tubes, and wiring according to specifications.
- Collaborated with team members to improve production processes and maintain quality standards.
- Assembled parts correctly according to specifications, reducing quality issues.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
Cashier
McDonald's
Mundelein, IL
05.2012 - 08.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Stocked customer service stations with paper products or beverage preparation items.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Server/Prep Dishwasher
Moon Wok
Glenview, IL
01.2011 - 01.2011
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Replaced clean utensils in storage bins for easy access.
- Assisted chef with food measurements, preparation and storage when necessary.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Mundelein High School
Mundelein, IL05.2014
Skills
- Cash Handling
- Cleaning and Sanitizing
- Merchandise Packaging
- Honest and Ethical
- Dish Preparation
- Cutting and Slicing Techniques
- Food Preparation
- Kitchen Sanitation
- Store Room and Walk-In Inspections
- Food Preparation Techniques
- Food and Beverage Pairing
- Culinary Art
- Staff Supervision
Timeline
Service Center Assembler 1
Sysmex America
08.2024 - Current
Team Leader
Bibibop Asian Grill
10.2023 - 07.2024
Cook,Chef/Assistant Manager
Panda Express
10.2015 - 10.2023
Cashier
McDonald's
05.2012 - 08.2016
Server/Prep Dishwasher
Moon Wok
01.2011 - 01.2011
High School Diploma -
Mundelein High School
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