Edgar Case
Virgie,Kentucky
Summary
Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering several years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Shuttle Car Operator
Appalachian Resources
Pikeville, KY
11.2022 - 10.2024
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Provided training assistance to new operators on proper machine operation techniques.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Set up and operated production machinery according to specific standards and protocols of company.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
Shuttle Car Operator
Red Hawk Mining
Spurlock, KY
01.2018 - 10.2022
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Provided training assistance to new operators on proper machine operation techniques.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Set up and operated production machinery according to specific standards and protocols of company.
Shuttle Car Operator
Cam Mining
Pikeville, KY
01.2015 - 01.2018
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Operated various pieces of manufacturing equipment including lathes, milling machines, drill presses.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Provided training assistance to new operators on proper machine operation techniques.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
CDL Truck Driver
Pauley Building Center
Pikeville, KY
07.1989 - 08.2015
- Checked vehicle before and after trips for mechanical items and safety issues.
- Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
- Loaded and unloaded cargo using appropriate equipment such as pallet jacks and forklifts.
- Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
- Followed all applicable traffic laws and maintained safe driving practices at all times.
- Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
- Reported delays, accidents or other traffic incidents to dispatch office immediately.
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
- Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
- Adhered to company policies and procedures while operating vehicles safely within local areas.
- Provided customer service when delivering freight by answering questions related to products being delivered.
- Assisted with loading and unloading activities when necessary to help ensure efficient operations.
- Verified load counts against shipping papers; notified supervisor if discrepancies were found.
- Responded promptly to roadside assistance calls; performed minor repairs when needed.
- Complied with hazardous material regulations while transporting materials requiring special handling.
- Conducted periodic maintenance checks on trucks; reported any issues needing repair immediately.
- Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
- Planned routes using personal knowledge and GPS mapping software to optimize strategies.
- Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.
- Operated heavy-duty trucks and trailers to complete long-distance deliveries of products.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Processed shipment documents neatly and efficiently for each load.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Presented order bills and collected payments for deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported mechanical problems encountered with vehicles to dispatch.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Sales Associate
Pauley Building Center
Pikeville, KY
07.1989 - 12.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Education
GED -
Virgie High School
Virgie, KY05-1990
Skills
- Project Management
- Tool operation
- Heavy Equipment Operation
- Safety Compliance
- Quality Assurance
- Equipment Operation
- Hand and power tools
- Attention to Detail
- Equipment Maintenance
- Troubleshooting
- Facility Maintenance
- Problem-Solving
- Warehouse Operations
- Materials Handling
- Loading and unloading
- Teamwork and Collaboration
- Heavy Lifting
- Effective Communication
- Production work
- Customer Service
- Machine Operation
Affiliations
- Gardening
- ATV trail riding
- Antique hunting
- Spending time with family
Accomplishments
- Attendance bonuses
- OSHA Forklift trainer
- Production bonuses
Certification
- Underground Mining Certification, renewed in 2023.
- Certification for OSHA forklift training, 1990.
- Class A CDL, issued in 1989, expired 2020.
Languages
English
Professional
Positive Attributes
- Excellent work attendance
- No accidents
- Drug Free
- Dependable
References
References available upon request.
Timeline
Shuttle Car Operator
Appalachian Resources
11.2022 - 10.2024
Shuttle Car Operator
Red Hawk Mining
01.2018 - 10.2022
Shuttle Car Operator
Cam Mining
01.2015 - 01.2018
CDL Truck Driver
Pauley Building Center
07.1989 - 08.2015
Sales Associate
Pauley Building Center
07.1989 - 12.2014
GED -
Virgie High School