Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Edgar Castaneda

Edgar Castaneda

North East,Maryland

Summary

Detail-oriented professional with expertise in food preparation safety and high-volume service support. Recognized for reliability and proactive approach in meeting guest needs. Delivers exceptional customer service as a Take-Out Specialist, ensuring efficient and friendly engagement. Proven ability to thrive in fast-paced environments while maintaining high standards of quality and speed.

Overview

3
3
years of professional experience

Work History

Car Detailer

Me
North East, MD
01.2025 - Current
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Served clients with on-site detailing services at businesses and homes.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Inspected vehicle to verify pristine appearance for customer.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Customized detailing services based on vehicle condition and customer requests.

FOH Team Member

McDonalds
North East, MD
03.2025 - 04.2025
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
  • Implemented strategies to improve service efficiency and guest satisfaction.
  • Upheld company standards and values, representing the brand positively.
  • Worked with managers to report and resolve customer issues or concerns.

To Go Specialist

Rivera Maya
North East, MD
01.2022 - 05.2024
  • Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
  • Stored prepared foods correctly in designated areas following established sanitation guidelines.
  • Operated cash register, collected payment from customers and provided change when necessary.
  • Restocked condiment stations with appropriate amounts of ketchup, mustard, mayonnaise.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Collaborated with team to deliver timely service of items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Rotated inventory to reduce waste and optimize freshness.
  • Assembled and served meals according to specific guest requirements.
  • Packaged and bagged cooked food and prepared items.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Performed opening duties including setting up workstations with required supplies and equipment.
  • Greeted customers in a friendly manner and took orders for to-go items.
  • Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
  • Provided menu information and answered questions about ingredients or preparation methods of food items.
  • Verified accuracy of all orders before packing them into bags or containers for take-out.
  • Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
  • Received payments, returned accurate change and closed checks in POS system.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Refilled condiments, napkins and server workstations.
  • Maintained safe food handling practices to prevent germ spread.

Busser/Host

Rivera maya
Rising Sun, MD
01.2022 - 05.2024
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
  • Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.

Education

High School Diploma -

North East High School
North East, MD

Skills

  • Sanitation Standards
  • Detail Oriented
  • Food handling
  • Point of Sale (POS) system operations
  • Phone Etiquette
  • Professionalism
  • Adaptability
  • Problem-solving abilities

Languages

Spanish
Native/ Bilingual

Affiliations

  • Volunteering in trash pick up
  • Volunteering in the wellness and personal growth industry
  • practices the guitar

Timeline

FOH Team Member

McDonalds
03.2025 - 04.2025

Car Detailer

Me
01.2025 - Current

To Go Specialist

Rivera Maya
01.2022 - 05.2024

Busser/Host

Rivera maya
01.2022 - 05.2024

High School Diploma -

North East High School

Similar Profiles

CREATE PROFILE