Experienced transit professional with a strong focus on safety, customer service, and operational efficiency. Skilled in maintaining clean, functional vehicles through thorough pre-shift inspections and ensuring operational readiness. Adept at operating vehicles with precision to avoid accidents and delays, while providing exceptional passenger assistance, including fare collection, schedule information, and support for individuals with special needs to ensure a comfortable and accessible transit experience. Proven ability to resolve conflicts calmly and efficiently, maintaining a safe and welcoming environment for all riders. Known for building trust and reliability with regular passengers, fostering positive relationships and enhancing the overall transit experience.
Prepared Customized, Nutritious Meals: Designed and prepared meals tailored to clients' dietary restrictions and preferences, supporting their overall health and well-being.
Provided Personal Care Assistance: Helped patients with dressing, grooming, and feeding, offering compassionate support to adapt to and overcome mobility challenges.
Facilitated Transportation Services: Safely transported clients to medical appointments, social events, and essential outings, ensuring they remained connected to their communities.
Maintained a Safe and Comfortable Environment: Kept living spaces clean, organized, and welcoming, creating a nurturing atmosphere for clients.
Administered Medications with Precision: Ensured clients received the correct dosage of medications at the prescribed times, maintaining strict adherence to health protocols.
Promoted Independence and Quality of Life: Assisted clients with daily living activities, empowering them to maintain their independence and enjoy a higher quality of life.
Ensured Vehicle Readiness and Safety: Maintained a clean, fully functional vehicle by conducting comprehensive pre-shift inspections, guaranteeing operational readiness and minimizing downtime.
Prioritized Safety and Efficiency: Operated vehicles with precision and care, consistently avoiding accidents and delays to ensure timely and secure transit for all passengers.
Enhanced Passenger Experience: Provided exceptional customer service by assisting passengers with fare collection, offering accurate schedule and route information, and addressing inquiries with professionalism.
Promoted Accessibility and Inclusivity: Assisted passengers with special needs, ensuring a comfortable, dignified, and accessible transit experience for every rider.
De-escalated Conflicts with Composure: Resolved passenger conflicts calmly and effectively, maintaining a safe and harmonious environment throughout the journey.
Built Trust and Community: Developed strong, positive relationships with regular passengers, fostering trust, loyalty, and confidence in the transit system.
Fueling and washing vehicles to maintain cleanliness and operational efficiency.
Repairing and replacing tires, ensuring vehicles are road-ready and safe for operation.
Performing basic vehicle repairs to minimize downtime and extend the lifespan of equipment.
Thoroughly cleaning bus interiors using vacuuming and steam cleaning techniques, ensuring a safe and pleasant environment for passengers.
Maintaining detailed records of all maintenance and repair work, ensuring compliance with organizational standards.
Steam cleaning equipment and washing windows to uphold high standards of cleanliness and functionality.
Driving 40- and 45-foot transit buses to designated areas for repairs, washing, and other operational needs.
Responding promptly to road calls, demonstrating reliability and problem-solving skills in high-pressure situations.
Adapting to additional duties as assigned by supervisors or managers, showcasing flexibility and teamwork.
FMCSA Drug & Alcohol Clearinghouse Registered