Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Cruz Escobar

Ottumwa,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Representative

US Cellular Wireless
06.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Team Leader

Walmart
02.2022 - 05.2023
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

High School Diploma -

Ottumwa High School
Ottumwa, IA
05.2022

Skills

  • Promotional Planning
  • Problem-Solving Strengths
  • Teamwork and Collaboration
  • Spanish Interpreting

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Representative

US Cellular Wireless
06.2023 - Current

Team Leader

Walmart
02.2022 - 05.2023

High School Diploma -

Ottumwa High School

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Edgar Cruz Escobar