Edgar Diaz
Grand Rapids,MI
Summary
Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
19
19
years of professional experience
Work History
Operations Manager
Jarogas Trucking LLC
08.2016 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Devised processes to boost long-term business success and increase profit levels.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Company Owner
Edash Transport LLC
11.2020 - 10.2023
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Built loyal account base and long-term business relationships with accounts.
- Managed 20 employees by supervising daily tasks.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Driver
Mesquite Services
01.2010 - 08.2016
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Correctional Sergeant
MTC Corrections
06.2004 - 03.2009
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Monitored and confirmed compliance with safety standards and regulations.
- Coordinated responses to emergency situations arising in different prison locations.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
Education
No Degree - Mechanical Engineering
Adams State University
Alamosa, COHigh School Diploma -
Socorro High School
El Paso, TX06.2003
Skills
- Customer Service
- Financial Management
- Organizational Management
- Contract Management
- Performance Monitoring
- Logistics Oversight
- Document Control
- Business Planning
- Vendor Sourcing
- Management
- Strategic Planning
- Policies and Procedures Implementation
- Procurement and Sales
- Operations Management
- Corporate Partnerships
- Negotiation
- Client Relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Company Owner
Edash Transport LLC
11.2020 - 10.2023
Operations Manager
Jarogas Trucking LLC
08.2016 - Current
Driver
Mesquite Services
01.2010 - 08.2016
Correctional Sergeant
MTC Corrections
06.2004 - 03.2009
No Degree - Mechanical Engineering
Adams State University
High School Diploma -
Socorro High School
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