Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
27
27
years of professional experience
Work History
Owner Operator
Self Employed
01.2018 - 01.2024
Predator and Prey Grill and Domex Fusion Food Truck
Orchestrating a mobile dining experience where the owner oversees the creation and delivery of food that not only satisfies hunger but also brings a unique dining concept to various locations.
Head Chef
Main Street Steakhouse & Bar
01.2015 - 01.2017
Supervised all culinary operations, implementing new cooking techniques and presentation standards, increasing food quality ratings by 25%.
Developed and conducted comprehensive training programs for new cooks, resulting in a 30% improvement in kitchen staff performance and efficiency.
Designed and introduced innovative menu items, increasing customer satisfaction by 20% and boosting overall sales by 15%.
Managed inventory and cost control processes, reducing food waste by 25% and maintaining a food cost percentage of under 30%.
Optimized staff scheduling to align with labor goals, reducing labor costs by 10% while ensuring high-quality service standards were maintained.
Ensured compliance with local health department guidelines, achieving a 100% health inspection score and maintaining a safe and sanitary kitchen environment.
General Manager
Chula’s Sports Cantina
01.2011 - 01.2014
Supervised daily bar operations, including opening and closing procedures, inventory management, and staff supervision, leading to a 10% increase in operational efficiency and a 20% reduction in customer complaints.
Developed and executed promotional campaigns, resulting in a 30% increase in bar revenue over six months.
Cultivated supplier relationships, negotiating contracts that reduced supply costs by 15%.
Coordinated and scheduled security and DJs for special events, ensuring smooth operations and enhanced customer experiences, contributing to a 25% increase in event attendance.
Managed logistics for major sporting events, optimizing bar operations and customer flow, resulting in a 20% increase in sales during event days.
Trained and developed new managers, improving leadership skills and operational knowledge, which reduced staff turnover by 15%.
Managed bar inventory, ordering liquor, beer, and wine, maintaining optimal stock levels, and reducing waste by 10%.
General Manager
Wings N More
01.2007 - 01.2011
Introduced employee loyalty programs, reducing turnover by 25% and enhancing team cohesion.
Developed and implemented quarterly business strategies, resulting in a 15% increase in quarterly profits.
Recruited and trained staff, implemented new policies, and optimized daily operations, boosting profits by 20%.
Managed expenses and P&L, reducing costs by 10% through strategic budgeting and expense control measures.
Collaborated on the development of a comprehensive kitchen recipe book, standardizing food preparation and ensuring consistency across all dishes.
Conducted training programs for servers, improving service quality and customer satisfaction, leading to a 20% increase in positive customer feedback.
Hired and developed new managers, enhancing leadership capabilities and reducing managerial turnover by 15%.
Managed bar inventory, ensuring optimal stock levels and reducing waste by 10%.
Prepared and submitted detailed weekly financial reports to the home office, providing insights into financial performance and operational efficiencies.
Verified payroll records on a weekly basis, ensuring accuracy and compliance with company policies.
General Manager
Frenchy's Fried Chicken
01.2006 - 01.2007
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
Inspected dining and serving areas to ensure cleanliness and proper setup.
Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
Maintained contact with kitchen staff, management, serving staff, and customers.
Supervised kitchen staff and ensured proper event set-up, food preparation, kitchen clean-up, and proper shut down.
Managed preparation and presentation of food for catered events.
Hired and trained staff for new restaurants.
General Manager
Golden Corral
01.1999 - 01.2006
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
Inspected dining and serving areas to ensure cleanliness and proper setup.
Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food.
Maintained contact with kitchen staff, management, serving staff, and customers.
Supervised kitchen staff and ensured proper event set-up, food preparation, kitchen clean-up, and proper shut down.
Managed preparation and presentation of food for catered events.
Hired and trained staff for new restaurants.
Associated Manager
Golden Corral
01.1997 - 01.1999
Managed food and produce receiving process with 100% accuracy.
Supported all restaurant operations when the General Manager was absent.
Managed guest checks, collected cash, and processed credit cards.
Monitored food preparation and cooking techniques to ensure proper procedures were followed.