Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Dominguez

Oyster Bay,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Front Store Clerk

Woodbury Kosher
04.2020 - 10.2021
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week with fresh merchandise.

Shift Supervisor

Starbucks
04.2017 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Analyzed sales figures and identified areas for improvement.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Cashier Trainer

Gimmie Burger
01.2023 - Current
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.

Brand Ambassador

mpire promotions
garden city, NY
2023.12 - 2024.01
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Worked with team to achieve sales goals for products.
  • Increased sales by effectively communicating product benefits.
  • Monitored customer preferences to determine focus of sales efforts.

Production Assistant

South Shore Custom Prints
10.2021 - 01.2023
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

Stock Person

G Fried Carpet & Design Center
03.2015 - 08.2017
  • Maintained effective team member communication.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
  • Answered customer questions and provided detailed product information.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Managed inventory storage in clean and organized fashion.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Placed special customer orders for custom or special order merchandise.
  • Created reports detailing inventory costs, deliveries, and usage.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Restaurant Busser

Rialto Restaurant
08.2016 - 04.2017
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

High School Diploma -

Westbury High School
Old Westbury, NY
06.2017

Skills

  • Effective Communication
  • Performance Evaluation
  • Decision Making
  • Cross-Functional Collaboration
  • Team Leadership
  • Upselling Strategies
  • Training and Development
  • Customer Service Excellence
  • Time Management
  • Problem Solving
  • Employee Motivation
  • Product Knowledge

Languages

Spanish
Native or Bilingual

Timeline

Brand Ambassador

mpire promotions
2023.12 - 2024.01

Cashier Trainer

Gimmie Burger
01.2023 - Current

Production Assistant

South Shore Custom Prints
10.2021 - 01.2023

Front Store Clerk

Woodbury Kosher
04.2020 - 10.2021

Shift Supervisor

Starbucks
04.2017 - 10.2021

Restaurant Busser

Rialto Restaurant
08.2016 - 04.2017

Stock Person

G Fried Carpet & Design Center
03.2015 - 08.2017

High School Diploma -

Westbury High School

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Edgar Dominguez