Edgar Drysdale
New Kent,VA
Summary
Responsive Manufacturing Technician with highly developed skills in trouble shooting and quality control. Sound knowledge of production operations. Well-versed in streamlining and optimizing processes to exceed customer expectations.
Overview
20
20
years of professional experience
Work History
Manufacturing Specialist
John Middleton Company (Altria)
11.2020 - Current
- Operates product making and packing, case packing, loading and palletizing equipment
- Calibrates machines to maintain required productivity levels and adherence to quality standards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepares reports and technical documentation of day-to-day production processes.
- Monitors production schedule to keep proper amount of inventory on hand.
- Promotes culture of accountability among team members by setting clear expectations and offering constructive feedback on performance.
- Conducts root cause analysis for production issues, providing effective solutions to minimize recurrence of problems.
- Uses computer systems to retrieve and enter information
- Generates detailed reports on production performance metrics, facilitating informed decision-making by management.
- Schedules preventive and predictive maintenance actions based on failure analysis.
- Inspects products and machines to maintain quality and efficiency.
- Works with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Chemical Operator
Ashland Aqualon Functional Ingredients
04.2019 - 11.2020
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Trained new employees on standard operating procedures, contributing to well-prepared workforce.
- Tracked and documented production data to maintain accurate records.
- Operated lab equipment for chemical tests and verification of product quality against standards.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Coordinated with other departments on timely delivery of raw materials for production.
- Assisted with implementation of new technology solutions, which improved overall plant efficiency significantly.
- Utilized computerized process control systems to monitor and adjust chemical process variables.
- Diagnosed issues quickly and contacted supervisor to warn of potential project delays.
Polymer Operator
Advansix
02.2016 - 03.2019
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Coordinated with other departments to address production-related issues, fostering effective communication across teams.
- Conducted preventative maintenance on equipment, prolonging its lifespan and reducing need for costly repairs.
Packing Operator
Honeywell
05.2013 - 02.2016
- Maintained clean and organized work environment, optimizing productivity and minimizing errors.
- Kept production lines running smoothly and efficiently at all times.
- Assisted in training new employees on packing procedures, increasing overall team performance.
- Performed regular maintenance and cleaning of packing machinery.
- Optimized workflow by regularly maintaining equipment, reducing downtime due to mechanical issues.
- Demonstrated versatility by quickly adapting to various types of packaging materials and machinery as needed for specific orders.
- Consistently met tight deadlines by prioritizing tasks effectively and working collaboratively with team members.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Accurately documented inventory levels and reported discrepancies to supervisors, enhancing stock management efficiency.
Call Center Supervisor
Capital One
10.2012 - 05.2013
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Collaborated with other departments for seamless coordination in addressing customer concerns, resulting in faster issue resolution.
Petroleum Supply Specialist Supervisor
United States Army
08.2004 - 03.2012
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
- Organized supply routes and schedules to boost fuel shipping efficiency.
- Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
- Trained new hires on company policies, procedures related to petroleum supply management, fostering culture of excellence within the team.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Developed and maintained knowledgeable and productive team of employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted regular reviews of operations and identified areas for improvement.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
High School Diploma -
Prince George High School
Prince George, VA06.2004
Skills
- Equipment maintenance abilities
- Team Leadership Qualities
- Production Monitoring
- Hazardous Materials Handling
- Attention to detail
- Communication skills
Timeline
Manufacturing Specialist
John Middleton Company (Altria)
11.2020 - Current
Chemical Operator
Ashland Aqualon Functional Ingredients
04.2019 - 11.2020
Polymer Operator
Advansix
02.2016 - 03.2019
Packing Operator
Honeywell
05.2013 - 02.2016
Call Center Supervisor
Capital One
10.2012 - 05.2013
Petroleum Supply Specialist Supervisor
United States Army
08.2004 - 03.2012
High School Diploma -
Prince George High School
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