Highly motivated and compassionate individual focused on providing positivity and inspiration for others. Dedicated to learning new skills and applying them. Individual with exceptional patience who strives to maintain excellent workflow management while also providing a high level of professionalism and patient care.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
CNA/Kitchen Aide
Royal Cape Cod Nursing Home
Buzzards Bay, MA
09.2011 - 08.2013
Assisted Elderly with personal care such as eating, exercise, mobility and bathing
Monitored and recorded patients vital signs
Aided in dietary needs
Aided kitchen crew in preparing and distributing meals
Macuch Professional Painting
Pocasset, MA
06.2012 - 08.2012
Provided paint jobs to both commercial and residential buildings/houses
Aided in the transportation, organization, and configuration of company equipment
Cape Maids Cleaning Service
Buzzards Bay, MA
09.2012 - Current
Waxed and Burnished commercial buildings
Provided Autoscrub service to floors of commercial buildings
Maintained and provided cleanliness to windows
Part Time Flex Supervisor
United Parcel Service, UPS
Sagamore Beach, MA
05.2018 - 04.2024
Correcting and validating timecards of UPS drivers to ensure their proper pay
Customer service, managing several customer concerns and calls about mis-delivered packages and arranging proper delivery and/or future address corrections
Saturday Operations, ensuring driver deliveries were made on time and efficiently during new Saturday Operation workday
Hazardous Materials Auditor, identified packages containing hazardous materials, substances and/or batteries and ensured proper labeling was present for packages to continue circulation through various UPS centers, package cars/trailers, and/or planes safely.
Ophthalmic technician
Eye Health Services
South Yarmouth, MA
06.2018 - 03.2020
Responsible for conducting various eye exams and tests on a wide age range of individuals
Conducted and recorded visual acuity tests to evaluate patients vision strength
Aided in correcting patients vision through the use of various equipment such as auto refractors and phoropter to ensure patient had the correct and best glasses/contacts prescription
Administered eye drops responsible for aiding in eye pressure test and conducted eye pressure test on patient
Administered various eye drops such as dilating eye drops (Tropicamide) for normal eye exams, as well as various antibiotic and eye pressure drops for retinal exams and injections
Measured intraocular pressure using Tonopen tonometry process.
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Cleaned or sterilized ophthalmic or surgical instruments.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Ophthalmic Technician
Associated Eye Surgeons
Plymouth, Massachusetts
05.2024 - Current
Responsible for conducting various eye exams and tests on wide age range of individuals
Conducted and recorded visual acuity tests to evaluate patients vision strength
Aided in correcting patients vision through use of various equipment such as auto refractors and phoropter to ensure patient had correct and best glasses/contacts prescription
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss
Cleaned or sterilized ophthalmic or surgical instruments.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations
Customer service, supervised calls and messages left by patients and triaged them based on their symptoms and issues.
Called patients back in timely manner to answer questions related to current issues going on with the eyes, and/or questions related to patients eye drops/glasses prescriptions
Ordered and refilled patient prescriptions to pharmacy for eye drops or ointments when patient requested to do so
Reduced patient anxiety, explaining eye care procedures and answering questions with empathy and clarity
Maintained a clean and organized work environment for optimal patient care and equipment maintenance
Maintained a professional and calm demeanor to all patients to ensure patients exam was thorough and patient felt comfortable regardless of issue they were being seen for
Education
High School -
Upper Cape Cod Regional Technical School
Buzzards Bay, MA
09.2009 - 06.2013
No Degree - Psychology
Fitchburg State University
Fitchburg, MA
05.2001 -
Associate of Arts - Psychology
Cape Cod Community College
Fitchburg, Hyannis, MA
09.2014 - 05.2016
Bachelor of Science degree - Psychology
Bridgewater State University
09.2016 - 05.2018
Skills
Flexible and Adaptable
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Timeline
Ophthalmic Technician
Associated Eye Surgeons
05.2024 - Current
Ophthalmic technician
Eye Health Services
06.2018 - 03.2020
Part Time Flex Supervisor
United Parcel Service, UPS
05.2018 - 04.2024
Bachelor of Science degree - Psychology
Bridgewater State University
09.2016 - 05.2018
Associate of Arts - Psychology
Cape Cod Community College
09.2014 - 05.2016
Cape Maids Cleaning Service
09.2012 - Current
Macuch Professional Painting
06.2012 - 08.2012
CNA/Kitchen Aide
Royal Cape Cod Nursing Home
09.2011 - 08.2013
High School -
Upper Cape Cod Regional Technical School
09.2009 - 06.2013
No Degree - Psychology
Fitchburg State University
05.2001 -
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