Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Espinoza

Miami,FL

Summary

Distinguished hairstylist with a proven track record at Bruna's Salon, elevating client satisfaction through expert hair coloring techniques and exceptional customer service. Mastered braiding and blow-drying, significantly enhancing salon revenue by upselling treatments. Renowned for meticulous sanitation practices and trend advice, ensuring a loyal clientele and a pristine work environment.

Knowledgeable with solid foundation in assisting hairstylists. Proven ability to support stylists through maintaining tools, managing appointments, and ensuring client satisfaction. Demonstrated proficiency in customer service and teamwork.

A beauty industry professional, driven by passion for client care and creativity. Background includes supporting stylists in delivering high-quality services and managing daily salon operations. Collaborates effectively with team members and adapts to dynamic salon environments. Skills include time management and customer interaction.

Overview

8
8
years of professional experience

Work History

Hairstylist's Assistant

Studio.Raupo
10.2024 - Current
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Recommended products for clients based on individual needs.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Increased client satisfaction by providing excellent customer service.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Updated client records and maintained client confidentiality.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Helped customers select styles for special events such as prom and formal dances.
  • Helped prepare clients for hair service.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Restaurant Waiter

Pia's Pizzeria
03.2024 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Hairstylist

Bruna's Salon
01.2017 - 02.2024
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.

Education

Associate of Science - Journalism And Mass Communication

Universidad Fermín Toro
Barquisimeto, Venezuela
06-2017

High School Diploma -

Colegio Madre Emilia
Venezuela
06-2013

Skills

  • Braiding techniques
  • Blow-drying mastery
  • Client consultation
  • Hair straightening
  • Sanitation practices
  • Natural hair care
  • Client relations
  • Appointment scheduling
  • Shampooing expertise
  • Appointment setting
  • Scalp treatments
  • Product promotion
  • Texture services
  • Hair coloring techniques
  • Trend advice
  • Salon maintenance
  • Tool disinfection
  • Telephone management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Hairstylist's Assistant

Studio.Raupo
10.2024 - Current

Restaurant Waiter

Pia's Pizzeria
03.2024 - Current

Hairstylist

Bruna's Salon
01.2017 - 02.2024

Associate of Science - Journalism And Mass Communication

Universidad Fermín Toro

High School Diploma -

Colegio Madre Emilia

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Edgar Espinoza