Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edgar Galindo Jr

Poteet,TX

Summary

Dependable oriented professional with a background in customer service, recognized for strong communication, reliability, and the ability to work efficiently and being open minded to new things and environments. Committed to maintaining safe work practices while maintaining quality results and supporting team operations.

Overview

3
3
years of professional experience

Work History

Customer Service Manager

Pollos al Carbón La Joya
07.2023 - Current
  • Led customer service team to enhance support quality and efficiency.
  • Developed training programs to improve staff performance and service delivery.
  • Implemented customer feedback systems to identify areas for improvement.
  • Oversaw daily operations, ensuring adherence to company policies and standards.
  • Coordinated with management to streamline processes and reduce response times.
  • Resolved complex customer issues, enhancing satisfaction and loyalty rates.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Enhanced team productivity with introduction of flexible working arrangements.

Education

High School Diploma -

Bloomington High School
Bloomington, CA
05-2024

Skills

  • Demonstrates a strong commitment to workplace safety and regulatory compliance
  • Thorough knowledge of safety procedures and industry standards
  • Strictly follows company safety policies and operational guideline
  • Experienced in working safely around heavy equipment

Timeline

Customer Service Manager

Pollos al Carbón La Joya
07.2023 - Current

High School Diploma -

Bloomington High School