Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edgar Garcia

Los Angeles,CA

Summary

Dynamic Shift Supervisor at Starbucks with proven expertise in cash handling and employee training. Recognized for enhancing customer satisfaction through effective conflict resolution and staff management. Adept at maintaining operational excellence while fostering a positive team environment. Committed to achieving high standards of service and quality in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
08.2021 - 03.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Helped store management meet standards of service and quality in daily operations.

Server

Huarache Azteca
02.2017 - 11.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Education

High School Diploma -

Los Angeles International High School
Los Angeles, CA
06-2016

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Inventory control and record keeping
  • Conflict resolution techniques

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
08.2021 - 03.2025

Server

Huarache Azteca
02.2017 - 11.2020

High School Diploma -

Los Angeles International High School

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