Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Edgar Hernandez

Riverside,CA

Summary

Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching sales targets.

Overview

19
19
years of professional experience

Work History

After Market Sales Rep

Rush Truck Centers
09.2021 - Current
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Improved client retention rates by building strong relationships and offering personalized solutions to their needs.

Key Account Sales Manager

SMP Standard Motor Products
05.2015 - 07.2018
  • One key responsibility of my job was to provide sales support to Installers, calls were made with customers outside sales people
  • Also to Train customers at all levels on features and benefits of product groups, Service support at customer store level and customer distribution centers, Deliver Regional sales presentations, Also involvement with new store product installation and store mover state wide
  • Promote seasonal sales, introduce new line expansions.

Territory Sales Manager

O'Reilly Auto Parts
11.2008 - 05.2013
  • Responsible for soliciting orders, selling company products, and representing the in accordance with company policy
  • Maintain customer base and increase sales volume on assigned accounts
  • Continually pursue new, prospective accounts with the goal of two to five cold calls daily
  • Build relationships by offering practical services throughout stores, using marketing programs and other company promotions
  • Assist in training and setting call schedule for sales specialist.

Parts Professional

One Stop Parts Source
11.2004 - 11.2006
  • Responsible for attending heavy phone traffic, professional auto repair facilities cliental, specialize in brakes, cooling, and steering components, always keep with the top three performer at this location, trained continuously on company programs and product updates, helped growth and maintain Hispanic customer base.

Education

Santiago High School

Regional Occupational Program -

01.2007

Regional Occupational Program -

01.2000

High School Diploma -

Santiago High School
01.1994

Skills

  • Territory Sales Manager
  • Fortune 500 company management
  • Client Services
  • Sales Reporting
  • Business growth and retention
  • Client Relationship Building

Accomplishments

Successfully expanded account base from 100 to more than 300 accounts.

Languages

Spanish
Full Professional

Timeline

After Market Sales Rep

Rush Truck Centers
09.2021 - Current

Key Account Sales Manager

SMP Standard Motor Products
05.2015 - 07.2018

Territory Sales Manager

O'Reilly Auto Parts
11.2008 - 05.2013

Parts Professional

One Stop Parts Source
11.2004 - 11.2006

Santiago High School

Regional Occupational Program -

Regional Occupational Program -

High School Diploma -

Santiago High School

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Edgar Hernandez