Edgar Hernandez
San Diego,United States
Summary
Knowledgeable and goal driven professional dedicated to assisting youth and young adults fulfill their potential by providing them with necessary life skills, mental health awareness, employ-ability skills, financial responsibility and civic duty in order to help them become responsible members of society. Committed to excellence by instilling confidence, support, mentorship, and motivation by maintaining open lines of communication and demonstrating a welcoming attitude whenever approached by students. Opened and encouraging student feedback to better assist the student population.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Career Transition Specialist
San Diego Job Corps
Imperial Beach, CA
03.2022 - Current
- Visited classrooms and trade shops to familiarize students with Career Transition processes, employability skills, career preparation, job search and job retention.
- Participated in ESPs (Evaluation Students Performance) panels and evaluated students employability skills. Provided regular feedback to student.
- Responsible for counseling students in all aspects of career transition readiness, job search skills, job placement issues, job retention, and Job Corps student exit processes.
- Created and maintained a caseload of active student files, establishing a tickler system for caseload management, maintains bi-weekly to monthly contact through telephone, email or correspondence.
- Performed job development by screening leads from online resources, telephone, personal contacts, referrals and other youth service organizations.
- Identified exited students who are no longer employed or in school and intensified contact frequency. Presented employment offers to students and coached them on the importance of job search and job retention to ensure employment or school placement.
- Maintained linkage with military services, One Stops, external resources, maintain job banks, secured and posted job leads, set up job interview, arranged transportation assistance and other support services.
Career Readiness Instructor
San Diego Job Corps / Career Systems Development
Imperial Beach, CA
01.2021 - 03.2022
- Perform as an instructional facilitator in a regular classroom setting, presenting instruction in varied classes and activities to include but not limited to preparatory and developmental Academic and Career Technical Education (CTE) foundational skills, Workplace Communications, Employability Skills, Information Technology, Driver's Education preparation coursework etc.
- Develop and constantly evaluates Career Preparation curriculum and works directly with the vocational instructors and career transition staff in coordinating curriculum development.
- Make adequate preparation for classroom activities and maintains a high degree of discipline within the classroom in order to ensure maximum learning as well as that students are actively engaged at all times.
- Establishes a high degree of student/instructor rapport.
- Maintain students' personal folders, recording personal data, including test scores, assessments and evaluations, attendance, incident reports, achievement awards, and any other pertinent information concerning students. Records and forwards required documentation and forms as per established procedures including daily attendance.
- Participate in ESPs (student evaluation performance) and evaluates student employee's performance and employability skills. Provides regular feedback to student.
- Assess students readiness for career transition
- Provides training to students to ensure fully prepared to conduct job search
- Provide training in job search skills
- Ensure students are equipped with independent living skills needed to take care of themselves and family as appropriate
Residential Advisor
San Diego Job Corps / Career Systems Development
Imperial Beach, CA
01.2020 - 01.2021
- Provide daily supervision or assistance in monitoring students.
- Document all relevant student data regarding attendance, performance, progress, and discipline into center system.
- Prepare reports, forms and annotate logs to ensure accurate documentation of daily observations regarding students, emergency information, and critical information.
- Serve as communication channel between management and students.
- Provide counseling related to student stress management, personal problems, behavior, attitude and emergency home situations.
- Ensure students meet required school / work schedule on timely manner.
- Meet individually with students at a minimum of once per month.
- Counsel students in life skills such as work, time management, budgeting, completing a lease, mediation and conflict resolution.
- Provide CPR / First Aid as Warranted.
Credit Account Manager
Rent-A-Center
Chula Vista, CA
03.2019 - 01.2020
- Train staff on how collections process should be conducted while adhering to company policy and protecting customer information.
- Discuss with staff the importance of achieving daily and weekly goals to achieve proper route health as establish by company standards.
- Review with customer the rental arbitration agreement emphasizing on timely payments as requested by company.
- Process and review payments with customers in store and over the phone.
- Field visit customers with expired accounts to establish communication and product recovery.
- File and process delinquent accounts to ensure product recovery, if necessary proceed to legal action.
- Greet and assist Customers on the sales floor.
- Obtain new rental orders over the phone and on sales floor.
- Prospect for new business by telemarketing and distributing printed material.
- Place customers' special orders and track estimated time of arrival for delivery.
- Complete rental agreements as required.
- Maintain the store in a rent ready condition and inform coworkers of promotions and new products.
- Process and log information related to cash operations.
- Deliver cash deposits to bank.
- Manage and receive incoming and outgoing merchandise from store.
- Verify inventory is correct on daily basis to minimize product loss.
Customer Account Representative
Rent-A-Center
San Diego, CA
07.2018 - 03.2019
- Review any expired accounts, and communicate with customers the importance of timely payments.
- Maintain accurate records of past due account activity.
- Complete customer service calls in a timely manner as assigned.
- Follow policies and procedures and adhere to company standards.
- Greet and assist Customers on the sales floor.
- Obtain new rental orders over the phone and on sales floor.
- Prospect for new business by telemarketing and distributing printed material.
- Complete rental agreements as required.
- Load truck per policy to protect merchandise.
- Deliver merchandise to customer as assigned.
- Install merchandise and instruct customer on proper use.
- Pick-up merchandise from customer home as assigned.
Football Coach
Tecnológico De Monterrey
Querétaro, Qro.
06.2016 - 01.2018
- Meet, discuss, and elaborate general plan for season.
- Present and justify season plan to superiors.
- Plan practice activities depending on season period.
- Present season plan to student athletes.
- Coach and instructor student athletes in fundamentals of position.
- Analyze and review game and practice footage with athletes.
- Teach values and foundations of sport.
Academic Coordinator
Tecnológico De Monterrey
Querétaro, Qro.
06.2016 - 01.2018
- Meet with student athletes and develop a study plan that will ensure academic success.
- Hold regular meetings with students to monitor the effectiveness of the study plan.
- Whenever necessary revise study plan with student, and develop new academic strategies.
- Monitor student classroom attendance and participation.
- Collaborate with professors to channel students into proper tutoring as necessary.
- Report with Sports Director and Head Coach to brief of students advance during semester
Strength and Conditioning Coach
Tecnológico De Monterrey
Querétaro, Qro.
06.2016 - 01.2018
- Meet with Sports Director and create a physical education plan.
- Collaborate with multiple coaches to encompass various disciplines into one functional class.
- Plan proper periodization to approach season at peak of physical preparation.
- Provide coaches with specific training and technique points they should be aware.
- Discuss proper safety execution to minimize injuries on and off weight room and field.
- Present plan to students and explain how the workouts transfer to on field activities.
Education
B.A - International Relations
UDLAP
Puebla, PueHigh school diploma -
San Ysidro High School
San Diego, CASkills
- Microsoft Office
- Classroom Management
- Communication Skills
- Public speaking
- Google Workspace
- Mentoring
- Curriculum Development
- Conflict Management
- Sports Coaching
- Teaching
- Writing Skills
- Strategic Planning
Certification
National CPR Foundation Certification, CPR, AED, First Aid
Languages
- Spanish, Expert
- English, Expert
Military Service
Army National Guard, United States, SPC, 01/01/25, Present
Timeline
Career Transition Specialist
San Diego Job Corps
03.2022 - Current
Career Readiness Instructor
San Diego Job Corps / Career Systems Development
01.2021 - 03.2022
Residential Advisor
San Diego Job Corps / Career Systems Development
01.2020 - 01.2021
Credit Account Manager
Rent-A-Center
03.2019 - 01.2020
Customer Account Representative
Rent-A-Center
07.2018 - 03.2019
Football Coach
Tecnológico De Monterrey
06.2016 - 01.2018
Academic Coordinator
Tecnológico De Monterrey
06.2016 - 01.2018
Strength and Conditioning Coach
Tecnológico De Monterrey
06.2016 - 01.2018
B.A - International Relations
UDLAP
High school diploma -
San Ysidro High School