Summary
Overview
Work History
Education
Skills
Timeline
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Edgar Holcomb

Port Saint Lucie,FL

Summary

Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Bartender and Server

Hudson's On The River
01.2022 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed strict recipes and drink measurements to minimize product used.

Server

Townies Tavern
12.2020 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Barback

Bonefish Mac's Sports Grille
01.2018 - 01.2021
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Delivered food to customers at bar and tables.
  • Assisted with bussing tables and cleaning up spills.

Shift Leader

Marcos Pizza
01.2017 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Associate of Arts - Engineering

Indian River State College
Ft. Pierce, FL
12.2023

High School Diploma -

Jensen Beach High School
Jensen Beach, FL
03.2020

Skills

  • Beverage Preparation
  • Payment Processing
  • Basic Accounting
  • Suggestive Selling
  • Liquor, Beer, and Wine Knowledge
  • Engaging Personality
  • Hospitality Service Expertise
  • Health Codes Compliance
  • Food Running

Timeline

Bartender and Server

Hudson's On The River
01.2022 - 09.2023

Server

Townies Tavern
12.2020 - 07.2023

Barback

Bonefish Mac's Sports Grille
01.2018 - 01.2021

Shift Leader

Marcos Pizza
01.2017 - 01.2019

Associate of Arts - Engineering

Indian River State College

High School Diploma -

Jensen Beach High School

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Edgar Holcomb