Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

EDGAR HUNTER

Phoenix,AZ

Summary

Delivery courier with a proven track record in enhancing service efficiency and boosting team productivity. Recognized for exceptional customer satisfaction and loyalty-building initiatives. Strong leadership and problem-solving abilities, complemented by advanced skills in supervision and team development. Committed to fostering employee engagement through effective training and morale-boosting strategies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Delivery Driver

Charlie's Produce
Phoenix, Arizona
07.2024 - 12.2024
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Checked tires for proper inflation before leaving on each route.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Assisted warehouse personnel in packing orders when necessary.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Utilized GPS and maps for efficient route planning.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Kept accurate logs of all deliveries and trips.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.

Delivery Driver

Saam Delivers
Gilbert, Arizona
09.2023 - 07.2024
  • Checked tires for proper inflation before leaving on each route.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Received daily delivery instructions and route assignments from dispatch.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized street maps to plan and determine most efficient routes.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

Delivery Courier

Amazon Flex
Phoenix, AZ
04.2021 - 11.2023
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.

Independent Contractor

Uber
Phoenix, AZ
03.2019 - 10.2023
  • Developed and implemented marketing strategies to increase customer engagement.
  • Conducted market research to identify potential customers and target markets.
  • Managed daily operations of the business, including budgeting and financial reporting.
  • Coordinated shipping of products or services to customers in a timely manner.
  • Analyzed customer feedback data to improve customer service processes.
  • Resolved customer inquiries promptly via phone or email communication channels.

Independent Contractor

Lyft
Phoenix, AZ
08.2019 - 09.2023
  • Developed and implemented marketing strategies to increase customer engagement.
  • Conducted market research to identify potential customers and target markets.
  • Managed daily operations of the business, including budgeting and financial reporting.
  • Coordinated shipping of products or services to customers in a timely manner.
  • Maintained relationships with existing customers while seeking new ones.
  • Analyzed customer feedback data to improve customer service processes.
  • Identified opportunities for process improvement within the organization.
  • Resolved customer inquiries promptly via phone or email communication channels.
  • Managed quality control and maintained high level of customer satisfaction.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.
  • Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.

Delivery Driver

Primera Cabinets
Phoenix, AZ
09.2010 - 11.2012
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Customer Service Manager

Make Sense Enterprise
Phoenix, AZ
04.2023
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.

Education

GED -

Pima Community College
Tucson, AZ
02.2006

GED -

Glendale High School
Glendale, AZ
01.1992

Skills

  • Handling Escalations
  • Account Management
  • Workflow Management
  • Technical Support
  • Training and Mentoring
  • Quality Assurance
  • Schedule Coordination
  • Policy Enforcement
  • Problem-Solving
  • Research Ability
  • Quality control
  • Leadership
  • Security
  • Team management
  • Shuttle driving
  • Materials handling
  • Box Truck
  • Dealership experience
  • Financial sales
  • Dispatch communication
  • Client relationship management
  • Complex Problem-solving
  • Pallet jack and hand truck operation
  • Process improvement
  • Team collaboration
  • Problem solving
  • Data analysis
  • Financial reporting
  • Customer service
  • Communication skills
  • Time management
  • Recordkeeping accuracy
  • Vehicle inspection
  • Route optimization
  • Valid Driver's license
  • Clean driving record
  • Documentation and reporting
  • Clean MVR
  • Time management skills
  • Map reading and navigation skills
  • DOT compliance
  • Refrigerated trailers

Websites

Certification

  • Pallet Jack Certification
  • Driver's License
  • Commercial Driver Medical Certification, 11/01/23, 11/30/25, U.S. Department of Transportation Federal Motor Carrier

Timeline

Delivery Driver

Charlie's Produce
07.2024 - 12.2024

Delivery Driver

Saam Delivers
09.2023 - 07.2024

Customer Service Manager

Make Sense Enterprise
04.2023

Delivery Courier

Amazon Flex
04.2021 - 11.2023

Independent Contractor

Lyft
08.2019 - 09.2023

Independent Contractor

Uber
03.2019 - 10.2023

Delivery Driver

Primera Cabinets
09.2010 - 11.2012

GED -

Pima Community College

GED -

Glendale High School

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