Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edgar Jimenez

Villa Park,IL

Summary

To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise.

Overview

23
23
years of professional experience

Work History

Field Manager

Santos Alliance Construction
West Chicago, IL
04.2023 - Current
  • Planned and coordinated field operations, including scheduling of personnel, equipment, materials and services.
  • Developed work plans for completion of projects on time and within budget.
  • Inspected job sites to ensure compliance with safety regulations, quality standards and customer requirements.
  • Interpreted blueprints and diagrams to plan crew activities efficiently.
  • Resolved conflicts between workers or other stakeholders related to the project.
  • Conducted performance reviews for staff; provided feedback on strengths and weaknesses as well as development opportunities.
  • Evaluated employee productivity levels; implemented strategies to improve efficiency.
  • Maintained records of all expenses related to each project; ensured accurate billing processes were followed.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Bartender

Embassy Suites Hotel
05.2021 - 07.2022
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Hay Caramba
06.2017 - 03.2020
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Assisted with inventorying beverage stock and bar supplies.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Production Supervisor

Unlimited Staffing
09.2014 - 11.2017
  • Managed team of 40+ production associates, overseeing productive production processes and meeting all deadlines.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Oversaw loading and unloading of packages in warehouse.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Kept accurate and detailed records of personnel progress and productivity.

Building Services/Production Supervisor

RTC Industries
01.2011 - 07.2014
  • Management of temporary employees
  • Responsible for maintaining a weekly report containing all temporary employee’s hours
  • Daily morning meetings with Shipping Supervisor to plan out and prioritize projects for the day
  • Constant communication with Project Managers,
  • Manufacture Engineers and Staffing Agencies to arrange temporary employees needed on a day by day basis
  • Supervise and assist with different projects assigned to the department
  • Processing and Tracking UPS packages
  • Entering and receiving Purchase Orders
  • Provide support and assistance to Customer Service Department
  • Responsible for creating Bills of lading when not available
  • Filling of shipments going out on the dock
  • Response to day to day projects through Open Air
  • Direct communication with dispatchers to arrange shipping schedules
  • Directly supervising production projects for customers like Sonos, Bose, Walmart, Converse and Walgreens
  • Responsible for managing the production team for each project.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Directed work of custodial personnel to complete tasks within expected timeframes.
  • Maintained proper level of inventory and ordered supplies for assigned facilities.
  • Created and maintained daily and weekly reports for upper management.

Total Staffing, RTC Industries
01.2010 - 01.2011
  • Building Services
  • Sorting and delivery of mail and other packages
  • Room set up for meetings and other events
  • Organizing, cleaning and maintaining a safe work area for everyone in the facility
  • Assisting with shipments and deliveries, among other responsibilities.

Restaurant Waiter

Sabor Do Brazil
06.2007 - 12.2009
  • Checked guests' identification before serving alcoholic beverages.
  • Used cash registers and credit card machines to cash out customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Restaurant Waiter

Sal & Carvao Churrascaria
12.2004 - 05.2007
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Restaurant Busser

Tony Spavone's Ristorante
05.2001 - 11.2004
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

Education

GED Cook County GED Testing Program -

Triton College
River Grove, IL
2012

Farragut High School
Chicago, IL
1997

Skills

  • Good Conversationalist
  • Attending Multiple Customers
  • Cocktail Service
  • Monitoring Alcohol Consumption
  • New Cocktail Creation
  • Food and Beverage Management
  • Billing and Payment Processing
  • High-Volume Environments
  • Custom Drink Preparation
  • Food Delivery and Service
  • Error Identification
  • Hospitality and Accommodation
  • Crew Management
  • Customer Service
  • Good Judgment
  • Decision-Making
  • Professional and Courteous
  • Appointment Scheduling

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Field Manager

Santos Alliance Construction
04.2023 - Current

Bartender

Embassy Suites Hotel
05.2021 - 07.2022

Bartender

Hay Caramba
06.2017 - 03.2020

Production Supervisor

Unlimited Staffing
09.2014 - 11.2017

Building Services/Production Supervisor

RTC Industries
01.2011 - 07.2014

Total Staffing, RTC Industries
01.2010 - 01.2011

Restaurant Waiter

Sabor Do Brazil
06.2007 - 12.2009

Restaurant Waiter

Sal & Carvao Churrascaria
12.2004 - 05.2007

Restaurant Busser

Tony Spavone's Ristorante
05.2001 - 11.2004

GED Cook County GED Testing Program -

Triton College

Farragut High School
Edgar Jimenez