Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edgar Liboy

Pflugerville,TX

Summary

Achieved significant client retention and business growth at Cool Comfort Air Conditioning, LLC through exceptional customer relations and efficient small business operations. Demonstrated expertise in HVAC system optimization and a strong ability to build lasting relationships, contributing to increased referrals and repeat business without specifying numerical percentages. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Owner

Cool Comfort Air Conditioning, LLC
02.2009 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

AC Technician

Best Air Conditioning
03.2008 - 11.2008
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.

AC Technician

Ceco Air Conditioning
05.2007 - 02.2008
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.
  • Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
  • Cleaned sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans and capacitor-start and resistance-start motors.
  • Tested capacitors, transistors and transformers for proper continuity and resistance.
  • Showcased strong attention to detail by thoroughly inspecting all components of AC systems, identifying potential issues before they escalated into costly problems.
  • Soldered and rewired internal electrical components of air handlers and condensers.
  • Reduced energy costs for clients by recommending and implementing energy-saving solutions for their AC systems.
  • Expedited project completion times by effectively managing workload, prioritizing tasks, and maintaining detailed records of work progress.
  • Replaced dirty filters throughout system of air handlers every Number months following routine maintenance schedule.
  • Demonstrated adaptability by working on various brands and models of air conditioning units successfully.
  • Responded to average Number service calls every week for both residential and commercial customers.
  • Contributed to company growth through the application of exceptional technical skills, resulting in increased business referrals from satisfied customers.
  • Increased client retention by providing exceptional customer service and follow-up support after service calls.
  • Ensured optimal performance by troubleshooting and repairing complex HVAC systems.
  • Conducted thorough assessments of potential projects to provide accurate quotes to prospective clients.
  • Promoted a safe working environment through adherence to OSHA guidelines and company safety policies during all on-site projects.
  • Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.

AC Technician

All Around Air Conditioning
10.1994 - 03.2007
  • Assisted in training new technicians, sharing knowledge about best practices for installation, repair, and maintenance processes.
  • Enhanced system efficiency by conducting regular maintenance and inspections on AC units.
  • Streamlined workflow processes by keeping tools organized and well-maintained, minimizing downtime between jobs.
  • Maintained a high level of customer satisfaction with timely and accurate diagnoses of AC issues.
  • Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
  • Cleaned sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans and capacitor-start and resistance-start motors.
  • Task Collaborated with architects or builders as needed to ensure proper installation of new HVAC systems in compliance with building codes and regulations.
  • Tested capacitors, transistors and transformers for proper continuity and resistance.
  • Showcased strong attention to detail by thoroughly inspecting all components of AC systems, identifying potential issues before they escalated into costly problems.
  • Soldered and rewired internal electrical components of air handlers and condensers.
  • Expedited project completion times by effectively managing workload, prioritizing tasks, and maintaining detailed records of work progress.
  • Reduced energy costs for clients by recommending and implementing energy-saving solutions for their AC systems.
  • Replaced dirty filters throughout system of air handlers every Number months following routine maintenance schedule.
  • Collaborated with team members to complete large-scale installations and repairs in an efficient manner.
  • Demonstrated adaptability by working on various brands and models of air conditioning units successfully.
  • Responded to average Number service calls every week for both residential and commercial customers.
  • Increased client retention by providing exceptional customer service and follow-up support after service calls.
  • Ensured optimal performance by troubleshooting and repairing complex HVAC systems.
  • Conducted thorough assessments of potential projects to provide accurate quotes to prospective clients.
  • Contributed to company growth through the application of exceptional technical skills, resulting in increased business referrals from satisfied customers.
  • Promoted a safe working environment through adherence to OSHA guidelines and company safety policies during all on-site projects.
  • Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
  • Safeguarded client safety by adhering to strict guidelines for handling refrigerants and other hazardous materials during servicing procedures.
  • Configured thermostat settings on Number units to minimize condenser workloads and reduce operating costs.
  • Optimized equipment lifespan through diligent preventative maintenance measures, reducing the need for costly replacements or major repairs.

Education

AC Technician - HVAC Installation And Repair

UA Local 725 Pipefitters Union School
Miami, FL
06.1999

Hs Diploma -

Pearl City High School
Pearl City, HI
06.1992

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Certification

EPA License, HVAC Contractor TX License TACLA28396C.

Timeline

Owner

Cool Comfort Air Conditioning, LLC
02.2009 - Current

AC Technician

Best Air Conditioning
03.2008 - 11.2008

AC Technician

Ceco Air Conditioning
05.2007 - 02.2008

AC Technician

All Around Air Conditioning
10.1994 - 03.2007

AC Technician - HVAC Installation And Repair

UA Local 725 Pipefitters Union School

Hs Diploma -

Pearl City High School

EPA License, HVAC Contractor TX License TACLA28396C.

Edgar Liboy