EDGAR MARTINEZ
Salt Lake City
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive
MarketStar
12.2024 - Current
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Conduct discovery calls and product demonstrations
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
Sales Executive
JMTZ
03.2024 - 12.2025
- Engaged with local business owners to introduce and promote JMTZ Creative digital services, including website creation and graphic design.
- Collaborated with the design and development team to ensure client needs were met, from initial consultation through project completion.
- Educated clients on the value of JMTZ Creative solutions, demonstrating how digital services can enhance their business visibility and customer engagement.
- CRM Integration: Successfully introduced and integrated a Customer Relationship Management (CRM) system, resulting in a 40% improvement in tracking client interactions and streamlining follow-up activities.
- Revenue Growth: Contributed to a 35% increase in revenue within the first year by optimizing sales strategies and targeting high-value clients.
- Developed and Implemented Sales Process: Spearheaded the creation and implementation of a structured sales process, leading to a 30% increase in lead conversion rates.
Sales Account Executive
Savor Eats
02.2024 - 07.2024
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Conduct Product Demo.
- Attended weekly sales meetings and quarterly sales trainings.
Drains Technician
Rescue rooter
08.2022 - 03.2023
- Diagnosed and resolved drain issues using specialized tools and equipment, ensuring timely and effective service delivery.
- Explained technical problems and solutions to customers in clear, understandable terms, maintaining high levels of customer satisfaction.
- Delivered outstanding customer service, ensuring a positive experience throughout the service process.
- Led multiple large-scale plumbing projects, including sewer replacements, ensuring all work was completed on time and within budget.
- Consistently received positive customer feedback for clear communication and effective problem resolution.
- Maintained a less than 2% callback rate by delivering high-quality, thorough service, ensuring issues were resolved effectively on the first visit.
Maintenance Supervisor
New Earth Residential
10.2019 - 08.2022
- Managed the maintenance budget, overseeing expenses, and ensuring resource allocation aligned with operational needs.
- Ensured departmental safety and regulatory compliance by adhering to best practices and guidelines.
- Collaborated on capital improvement projects, contributing to strategic planning and execution.
- Managed a large-scale apartment renovations with tenants in place, coordinating construction teams and vendors while maintaining daily operations.
- Maintained an 85% completion rate for work order requests within 24 hours, ensuring prompt and efficient service for tenants.
- Developed and enforced safety protocols that led to a 0% incident rate over 3 years.
Education
Technology Sales
Course Careers
08.2024
High School - undefined
Hillcrest High School
Midvale, UT05.2015
Skills
- Sales presentation
- Needs assessments
- Sales expertise
- Interpersonal skills
- Managing client relationships
- Negotiation skills
- Vendor management
- Sales quota achievement
- Needs assessment
- Customer relationship management (CRM)
- Pipeline management
SALES DEVELOPMENT EDUCATION
- I have acquired all of the latest skills and knowledge to become a top sales development representative through CourseCareers, an in-depth online course. As part of the curriculum, I read three books: “How to Win Friends and Influence People,” “Fanatical Prospecting,” and “SPIN Selling.”
- Some of the skills I learned through this rigorous program include: Prospecting, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, HubSpot CRM, Salesloft and Zoominfo.
- Hear my audio answers on my CourseCareers profile: employer.coursecareers.com/candidate/edgar.martinez
Certification
COURSE CAREERS - Technology Sales
A comprehensive program focused on developing the skills necessary for success in technology sales. Covered key topics including prospecting, lead generation, sales cycles, CRM utilization, and sales engagement strategies. Provided in-depth training on cold calling, email outreach, and managing sales pipelines. The course also included advanced instruction in sales methodologies such as SPIN Selling and BANT qualification, as well as the use of sales tools and platforms to optimize outreach and drive growth.
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
MarketStar
12.2024 - Current
Sales Executive
JMTZ
03.2024 - 12.2025
Sales Account Executive
Savor Eats
02.2024 - 07.2024
Drains Technician
Rescue rooter
08.2022 - 03.2023
Maintenance Supervisor
New Earth Residential
10.2019 - 08.2022
High School - undefined
Hillcrest High School
Technology Sales
Course Careers