Open To Work
Edgar Martinez
Conroe
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteSummary
Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work.
Motivated Store Assistant with eye for detail and drive to work hard. Experienced in payment processing, creating eye-catching merchandise displays and customer service.
Attentive professional skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable.
Reliable Shop Assistant known for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Shop Assistant
Mtz auto
Conroe
03.2020 - 06.2025
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays and stock levels.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure excellent service.
- Resolved customer complaints and provided solutions effectively.
- Monitored inventory levels and reported shortages to management.
- Trained new staff on store procedures and customer service standards.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Greeted customers and provided assistance with product selection.
- Assisted customers with loading their purchases into their vehicles when necessary.
Cook's Assistant
Bob’s steak house
Houston
01.2016 - 08.2020
- Assisted chefs in preparing ingredients for daily menu items.
- Maintained cleanliness of kitchen equipment and workstations.
- Organized and stocked pantry items to ensure efficient workflow.
- Supported cooking staff during busy service hours by plating dishes.
- Participated in training new kitchen staff on basic cooking techniques.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Stored food in designated containers and storage areas to prevent spoilage.
- Distributed food to waiters and waitresses to serve customers.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
Server
Escalates Tex mex
The Woodlands
04.2015 - 04.2016
- Provided exceptional customer service in a fast-paced restaurant environment.
- Took and processed customer orders accurately and efficiently.
- Managed dining area cleanliness and organized table settings for guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery to patrons.
- Trained new servers on menu items and service protocols effectively.
- Handled cash transactions and processed payments using point-of-sale systems.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Certificate - Business Management
04.2016 - 06.2017
Skills
- Customer service
- Inventory management
- Point-of-sale operation
- Visual merchandising
- Staff training
- Retail sales
- Product knowledge
- Conflict resolution
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Customer engagement
- Sales techniques
- Vehicle operation
- Inventory control
- Technician support
- Store maintenance
- Cash handling
Languages
Spanish
Native/ Bilingual
A1
English
Native/ Bilingual
A1
Certification
- Business management
References
References available upon request.
Timeline
Shop Assistant - Mtz auto
03.2020 - 06.2025
Hcc Houston Community College - Certificate, Business Management
04.2016 - 06.2017
Cook's Assistant - Bob’s steak house
01.2016 - 08.2020
Server - Escalates Tex mex
04.2015 - 04.2016
Southwest Academy of Houston - ,