Edgar Maya
0rem,Utah
Summary
Experienced professional with six years of automotive experience at Jiffy Lube, excelling in staff management and customer service. Proven track record in implementing process improvements that enhanced service delivery and reduced wait times. Bilingual in Spanish and English, with strong team leadership and emission and safety certification expertise.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Jiffy Lube
11.2019 - Current
- Led daily operations to ensure exceptional customer service and efficient workflow.
- Mentored and trained staff on automotive services and customer interaction techniques.
- Implemented process improvements to enhance service delivery and reduce wait times.
- Managed inventory control, ensuring availability of necessary parts and supplies.
- Analyzed performance metrics to identify areas for operational improvement and efficiency gains.
- Ensure compliance with Jiffy Lube standards, polices, and procedures.
- Perform multi-care automotive services as needed.
Night Kitchen Manager
Tsubame
01.2023 - 06.2023
- Supervised kitchen operations to ensure timely food preparation and service.
- Developed and implemented staff training programs to enhance culinary skills.
- Coordinated inventory management processes, optimizing stock levels and reducing waste.
- Led team meetings to communicate daily goals and address operational challenges.
- Streamlined workflow processes, improving efficiency in food production and delivery.
- Ensured compliance with health and safety regulations within kitchen environment.
Education
Associate of Science - Business
Utah Valley University
Orem, UT05-2023
High School Diploma -
Orem High School
Orem, UT05-2021
Culinary Arts
Mountainland Technical College
Lehi, UT05-2021
Skills
- Bilingual in Spanish and English
- Staff management
- Emission Certification
- Safety Certification
- Customer service
- Team leadership strength
- Six years of professional automotive experience
Timeline
Night Kitchen Manager
Tsubame
01.2023 - 06.2023
Assistant General Manager
Jiffy Lube
11.2019 - Current
Associate of Science - Business
Utah Valley University
High School Diploma -
Orem High School
Culinary Arts
Mountainland Technical College