A goal-oriented leader with extensive experience in office administration, logistics, and business consulting. Proven ability to inspire teams, optimize performance, and achieve success. Currently pursuing a Master of Public Administration (MPA) to enhance my skills and expertise further. Adept at navigating complex challenges and delivering positive outcomes.
Overview
10
10
years of professional experience
Work History
Warehouse Inbound/Outbound Specialist
Nordstrom
07.2021 - 07.2024
Utilized RF scanner to accurately input and track incoming and outgoing freight, improving inventory accuracy.
Assisted department administrators by promptly correcting freight paperwork, scanning, and expediting shipments.
Checked incoming trailers against manifests and coordinated with truck drivers and managers to ensure proper trailer allocation.
Facilitated smooth transportation of goods by liaising with carriers and freight forwarders, ensuring proper documentation was in place.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Unloaded, palletized, and scanned incoming items, maintaining a low error rate.
Supported the Special Project Manager in executing high-priority tasks, enhancing departmental efficiency.
Administrator & Office Clerk
Freelance
06.2019 - Current
In-person or via-online:
Created and sent invoices, proposals, and contracts, enhancing client communication and payment processing.
Transitioned clients from paper ledgers to digital ledger systems, improving bookkeeping accuracy.
Trained staff on journal entry and invoicing software, boosting office productivity.
Provided consultancy services to small and medium-sized businesses, assisting in the formation of LLCs and optimizing operational workflows.
Administrator
VG Masonary
06.2020 - 03.2021
Administrator: - All of the job responsibilities align with the Gonzalez Gardening Co.'s job description, except for the landscaper duties
Additionally, the company is already equipped with the Quickbooks ledger software program. - Language Interpreter (Spanish & English) (Worked for both companies simultaneously)
Managed client communications, ensuring timely responses to all inquiries.
Coordinated daily tasks and projects, leading to consistent on-time project completion.
Implemented a new scheduling system, which improved team coordination and project tracking.
Administrator & Lead Landscaper
Gonzalez Gardening Co.
02.2020 - 03.2021
Administrator Supervision Duties & Lead Landscaper:
Handled client relations and daily operations, resulting in increased client satisfaction.
Streamlined office operations by implementing efficient administrative systems and procedures.
Improved employee productivity with effective time management strategies for daily tasks.
However, I have had the opportunity to transition them to a digital general ledger software program
Assisted landscaping teams to ensure the completion of daily routes, enhancing service efficiency.
Provided estimates for landscaping services, contributing to the acquisition of new clients.
Warehouse Specialist
J & J ACOUSTICS, INC.
06.2019 - 10.2019
Collaborated with shop associates to fulfill material orders, improving order accuracy.
Managed incoming materials and construction equipment, ensuring proper placement and reducing inventory loss.
Implemented new organizational systems, streamlining inventory management processes and increasing warehouse efficiency.
Administrator
Roberto's Restorations & Remodeling Services
01.2016 - 04.2019
Facilitated efficient client communication, resulting in increased repeat business.
Supervised daily clerical duties and oversaw Office Clerk assistants, ensuring smooth business operations.
Coordinated project timelines and maintained organizational systems, leading to consistent on-time project delivery.
Improved warehouse efficiency by streamlining inventory management processes and implementing new organizational systems.
Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Language Interpreter (Spanish & English); Job Site Assistant Management
Office Clerk Assistant
Roberto's Restorations & Remodeling Services
01.2015 - 06.2015
Issued invoices to clients and accurately maintained journal entries in general ledger software.
Handled business-related email correspondence and addressed client inquiries promptly.
Organized and managed documents, scheduled appointments, and maintained the business calendar.
Oversaw office supply inventory and created detailed spreadsheets as required.
Education
Bachelor of Science - Logistics, Materials, and Supply Chain Management
Western Governors University
Salt Lake City, UT
05-2025
Master of Public Administration - MPA - Public Administration
Grand Canyon University
Phoenix, AZ
01.2025
Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies
Arizona State University
Tempe, AZ
05.2023
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
De Anza College
Cupertino, CA
01.2018
Skills
Project Coordinator
Management Support
Record and File Management
Inventory Management
Adaptability and Flexibility
Teamwork and Collaboration
Workplace Safety
Data Entry
Issue Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Warehouse Inbound/Outbound Specialist
Nordstrom
07.2021 - 07.2024
Administrator
VG Masonary
06.2020 - 03.2021
Administrator & Lead Landscaper
Gonzalez Gardening Co.
02.2020 - 03.2021
Administrator & Office Clerk
Freelance
06.2019 - Current
Warehouse Specialist
J & J ACOUSTICS, INC.
06.2019 - 10.2019
Administrator
Roberto's Restorations & Remodeling Services
01.2016 - 04.2019
Office Clerk Assistant
Roberto's Restorations & Remodeling Services
01.2015 - 06.2015
Bachelor of Science - Logistics, Materials, and Supply Chain Management
Western Governors University
Master of Public Administration - MPA - Public Administration
Grand Canyon University
Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies
Arizona State University
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
De Anza College
Personal Information
Title: Administrator
Personal Information
Title: Administrator
Personal Information
Title: Administrator
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