Edgar Medina Gonzalez
San Francisco Bay Area,United States
Summary
Highly motivated and results-driven professional with extensive experience in office administration, logistics, and business consulting. Demonstrates ability to lead and inspire teams, optimizing performance and achieving success. Excels at navigating complex challenges and delivering positive outcomes with a keen eye for detail and a strategic mindset. A valuable asset in any organisation seeking a dynamic leader.
Overview
11
11
years of professional experience
Work History
Warehouse Ops Lead
Sway, Formerly Returnmates
06.2025 - Current
- Led all warehouse operations including receiving, storage, distribution, and 3PL coordination, ensuring timely and seamless service aligned with company standards.
- Supervised daily workflows, shift scheduling, and a team of warehouse staff while fostering a culture of safety, accountability, and continuous improvement.
- Partnered with the Operations Manager to analyze budgets, control costs, and implement scalable process enhancements that improved operational efficiency.
- Maintained full compliance with safety regulations and warehouse legislation, conducting regular audits and staff training to ensure workplace readiness.
- Acted as the key liaison between logistics partners, carriers, and internal departments to resolve delivery issues and uphold service performance.
- Facilitate and lead the daily orientation session for driver applicants, ranging from five to fifteen individuals. Manage all associated documentation and provide assistance regarding the company's expectations, procedures, and application requirements.
- Oversee all delivery drivers through a last-mile delivery management software platform, ensuring compliance with the correct proof of delivery (POD) requirements. Additionally, facilitate the hub's dispatch operations to maintain consistent communication.
- Develop and modify delivery routes for the current and upcoming days, ensuring timely and efficient service.
Chief Project Officer
Roberto's Restorations & Remodeling Services
04.2025 - Current
- Enhanced stakeholder satisfaction by maintaining clear communication channels and providing regular updates on project progress.
- Facilitation of communication and engagement with prospective clients regarding real estate properties renovation, remodeling, and handyman services, etc.
- Head of Design for interior design projects focused on residential properties, with an emphasis on the study and research of specific interior architectural designs.
- Negotiated contracts with vendors and suppliers for cost-effective procurement of materials and services essential to project success.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Responsible for managing the permits and documentation required for the company's interior renovation within the city.
Administrator & Office Clerk
Freelance
06.2019 - 03.2025
- In-person or via-online:
- Created and sent invoices, proposals, and contracts, enhancing client communication and payment processing.
- Transitioned clients from paper ledgers to digital ledger systems, improving bookkeeping accuracy.
- Trained staff on journal entry and invoicing software, boosting office productivity.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided consultancy services to small and medium-sized businesses, assisting in the formation of LLCs and optimizing operational workflows.
Warehouse Ops Specialist
Nordstrom
07.2021 - 07.2024
- Departments: Inbound & Outbound
- Utilized RF scanner to accurately input and track incoming and outgoing freight, improving inventory accuracy.
- Assisted department administrators by promptly correcting freight paperwork, scanning, and expediting shipments.
- Checked incoming trailers against manifests and coordinated with truck drivers and managers to ensure proper trailer allocation.
- Facilitated smooth transportation of goods by liaising with carriers and freight forwarders, ensuring proper documentation was in place.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Unloaded, palletized, and scanned incoming items, maintaining a low error rate.
- Supported the Special Project Manager in executing high-priority tasks, enhancing departmental efficiency.
Administrator
VG Masonary
06.2020 - 03.2021
- Administrator: - All of the job responsibilities align with the Gonzalez Gardening Co.'s job description, except for the landscaper duties
- Additionally, the company is already equipped with the Quickbooks ledger software program. - Language Interpreter (Spanish & English) (Worked for both companies simultaneously)
- Managed client communications, ensuring timely responses to all inquiries.
- Coordinated daily tasks and projects, leading to consistent on-time project completion.
- Implemented a new scheduling system, which improved team coordination and project tracking.
Administrator & Lead Landscaper
Gonzalez Gardening Co.
02.2020 - 03.2021
- Administrator Supervision Duties & Lead Landscaper:
- Handled client relations and daily operations, resulting in increased client satisfaction.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- However, I have had the opportunity to transition them to a digital general ledger software program
- Assisted landscaping teams to ensure the completion of daily routes, enhancing service efficiency.
- Provided estimates for landscaping services, contributing to the acquisition of new clients.
Warehouse Specialist
J & J ACOUSTICS, INC.
06.2019 - 10.2019
- Collaborated with shop associates to fulfill material orders, improving order accuracy.
- Managed incoming materials and construction equipment, ensuring proper placement and reducing inventory loss.
- Implemented new organizational systems, streamlining inventory management processes and increasing warehouse efficiency.
Administrator
Roberto's Restorations & Remodeling Services
01.2016 - 04.2019
- Facilitated efficient client communication, resulting in increased repeat business.
- Supervised daily clerical duties and oversaw Office Clerk assistants, ensuring smooth business operations.
- Coordinated project timelines and maintained organizational systems, leading to consistent on-time project delivery.
- Improved warehouse efficiency by streamlining inventory management processes and implementing new organizational systems.
- Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Language Interpreter (Spanish & English); Job Site Assistant Management
Office Clerk Assistant
Roberto's Restorations & Remodeling Services
01.2015 - 06.2015
- Issued invoices to clients and accurately maintained journal entries in general ledger software.
- Handled business-related email correspondence and addressed client inquiries promptly.
- Organized and managed documents, scheduled appointments, and maintained the business calendar.
- Oversaw office supply inventory and created detailed spreadsheets as required.
Education
Master of Public Administration - MPA - Public Administration
Grand Canyon University
Phoenix, AZ01.2025
Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies
Arizona State University
Tempe, AZ05.2023
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
De Anza College
Cupertino, CA01.2018
Skills
- Project Coordinator
- Management Support
- Record and File Management
- Inventory Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Workplace Safety
- Data Entry
- Issue Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Warehouse Ops Lead
Sway, Formerly Returnmates
06.2025 - Current
Chief Project Officer
Roberto's Restorations & Remodeling Services
04.2025 - Current
Warehouse Ops Specialist
Nordstrom
07.2021 - 07.2024
Administrator
VG Masonary
06.2020 - 03.2021
Administrator & Lead Landscaper
Gonzalez Gardening Co.
02.2020 - 03.2021
Administrator & Office Clerk
Freelance
06.2019 - 03.2025
Warehouse Specialist
J & J ACOUSTICS, INC.
06.2019 - 10.2019
Administrator
Roberto's Restorations & Remodeling Services
01.2016 - 04.2019
Office Clerk Assistant
Roberto's Restorations & Remodeling Services
01.2015 - 06.2015
Master of Public Administration - MPA - Public Administration
Grand Canyon University
Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies
Arizona State University
Associate of Arts - AA - Liberal Arts and Sciences/Liberal Studies
De Anza College
Personal Information
Title: Office Administrator, Warehouse Ops, & Consultant
Personal Information
Title: Office Administrator, Warehouse Ops, & Consultant
Personal Information
Title: Office Administrator, Warehouse Ops, & Consultant